We stayed here while attending a wedding. I had reserved a single king bed room about five weeks in advance. When I walked in to the lobby it seemed nice, but upon approaching the counter my expectations fell. There were two women working and while I was standing there they had a brief discussion about which one of them would be able to check me in. I was the only guest in the lobby and apparently both of them were too busy with other paperwork to check me in right away. So I just stood there. (I've attached a few pictures) We were assigned room number 43. It was NOT the king bed I had reserved, it was insanely dirty including multiple spiders and webs in every corner. There was no headboard, the TV kept turning completely red, and we discovered later that the hand towels that were folded on the rack were smeared with dirt, but it was folded to the inside. This was very alarming and strange considering that on our walk to the room we saw FIVE housekeepers walk out of one room. You would think that if five women are cleaning one room it would be spotless! I felt like they hadn't used our room in quite some time and had maybe closed it to do some maintenance and then just called it good and stuck us in there last minute. I felt over charged for a room that wasn't even what I had booked and had confirmed three days before my arrival. I'm very glad we only stayed one night and were too busy with the wedding to spend much time in our room. I have a professional certificate in Hospitality Operations Management and if I was the owner or manager of this place I would be embarrassed. I hope they take the ridiculous rate I paid and put it to good use with updates.
- Official Description (provided by the hotel):
- We would be delighted to welcome you to Vintage Block Inn & Suites (formerly Abe's) We are located a half block from the East Lake boat access and 3 blocks from the bridge that separates our beautiful lakes! We can offer you a unique stay with a warm breakfast, great customer service, outdoor swimming pool, firepits, grills and rooms that sleep up to 9 people! 34 rooms with kitchenettes and all rooms have a refriderator and microwave! Book at the hippest place to be! ... more less
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- Also Known As:
- Vintage Block Inn & Suites Okoboji, Iowa