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“Sleep! Glorious Sleep!” 5 of 5 stars
Review of Holiday Inn Express & Suites Northwood

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Holiday Inn Express & Suites Northwood
2.5 of 5 Hotel   |   4712 Wheelerwood Road, Northwood, IA 50459   |  
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Ranked #2 of 3 Hotels in Northwood
Anchorage, Alaska
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Sleep! Glorious Sleep!”
5 of 5 stars Reviewed November 10, 2013

After 5 days of traveling across country and getting one bad hotel after another, this place was a sight for sore eyes. Arrived in the afternoon to a quick check-in and complimentary water. Room was immaculate and very modern. Have stayed in many hotels costing several hundred dollars a night but have yet to find one that has makeup remover wipes as part of the room's toiletries- this one did! Had to get to sleep early at 8pm and slept undisturbed and comfy until we had to leave at 4am. Super nice lady at the front desk gave us warm cinnamon rolls and muffins for the road- super good! My one and only issue was that we booked a government rate that specifically said that there was no pet fee. When we called to confirm my room the lady we spoke to said that there was a pet fee but that she would wave it. When checking in, they said the fee had been waved (and it was) but I get the impression that if I hadn't mentioned it, I would have been charged even though I booked through the Hotel's website and all my paperwork said that there was no pet fee for the government rate. No biggie in the end because I wasn't charged but they may want to review the different rate policies.

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review, November 15, 2013
We are so glad that you enjoyed your stay with us at the Holiday Inn Express Northwood. We try very hard to make everyone comfortable while with us. I am so sorry about the pet fee, we will have to look into it as we are now charging for pets. Thank you for your feedback. Hope you will stay with us again.
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36 reviews from our community

Traveler rating
    25
    8
    2
    1
    0
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12
9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Austin, Minnesota
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 14, 2013

My lovely wife and another couple spent the last Saturday night in this well taken care of Holiday Inn. The room's where very nice and good and clean and the bed's where comfortable.
We woke up to a very good free breakfast with much, much to choose from. Some very tasty omlet's, good sausage, biscut's and cravey, yougart, milk, orange juice, coffee or tea, cranberry juice, hot cinnamom roll's, hard boiled egg's, and more . Also, a very good friendly woman to keep thing's fresh and full and even help us clean up when we where done eating.
There is a nice simming pool and a good exercise room also.

Room Tip: Good location. Right off intestate 35 and not far from interstate 90. Not a far drive to Mason Cit...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review, October 22, 2013
We are so happy to hear of your comfortable stay with us and know that we were able to accomodate you and your guests needs. We have been working very hard on ensuring that breakfast is up to the highest standard and that every guest will find something they would like to eat. I hope that you will be able to stay with us again in the future.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 14, 2013 via mobile

This is one of our favorite hotels on I-35. It is on the edge of a cornfield and could not be quieter. The rooms are large and beds are comfy with high quality linens and multiple pillows. We travel with our small dog so having a safe, spacious place to walk her is a real bonus. Lots of grass and field around the property.

Nice big bathroom and very large shower with water pik nozzle. Thick, snowy white bath towels. And wifi good enough to stream movies from Netflix!!

Across from the hotel there is a gas station, a Burger King, and a small casino. And miles of Iowa farmland. Very peaceful.

This is the fourth time we have stayed here. For an overnight it is comfortable, safe and quiet. We will continue to patronize this hotel as we travel back and forth from Minnesota to Kansas.

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review, August 19, 2013
Thank you so much for the amazing feedback and kind words regarding our hotel. We take pride in being able to make each guest stay memorable. We love when guests decide that they want to stay with us again and again. We hope that we are able to continue to give you great guest service.
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Eau Claire, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 17, 2013

We were met upon arrival with water bottles at check in, which was a nice touch. Also, warm chocolate chip cookies that were crunchy on the rim and gooey on the inside, everything you would want in a cookie! The kids loved that! Tracy at the front desk was kind and helpful. The room was spacious and tastefully decorated, the bathroom was immaculate, the beds were nice and firm for sleeping and it was nice and quiet. Breakfast had something for everyone, we especially enjoyed the warm cinnamon rolls and large sitting area where we gathered with other family members, we had a great time! The kids enjoyed a refreshing dip in the pool, it was a little cold but that didn't stop them. Too bad the hot tub wasn't operating. We thoroughly enjoyed our stay!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review, May 20, 2013
Thank you so much for your kind words and feedback regarding your stay with us at the Holiday Inn Express and Suites. It's wonderfuld when people notice the small extras we try to provide to our guests. We will definately be looking into the spa issues and finding out why the pool water was not as warm as it should have been. We hope to see you again on your next visit.
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Rochester, Minnesota, United States
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 7, 2013

as always the BEST place to stay in Iowa !!!! i Love how clean and wonderful the room smells and how everything is just perfect !!!!! Nice size rooms and comfortable beds !!! You must try the Breakfast everything looks so good and fresh !! The taste is also just as Great !!!

Room Tip: choose any they are all wonderful and super Clean !!!
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, General Manager at Holiday Inn Express & Suites Northwood, responded to this review, May 13, 2013
Thank you for sharing the great experience you had while staying at the Holiday Inn Express and Suites Northwood. We are so happy that you continue to come back and that you give your feedback. We look forward to you next stay with us.
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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 24, 2013

Check in was smooth, room was spacious, comfortable and clean. The pool was fine and we were lucky enough to have it to ourselves for an hour on Sunday morning. The breakfast that was included was better than just continental. Eggs, sausage, cereal, pancakes, homemade cinnamon rolls, juice and coffee with friendly service.
We got a late check out with no hassle. The shuttle driver made a special effort to signal me when I was leaving the casino late on Sat. night to give me a ride. The hotel is close but no sidewalks and lots of traffic.
The only complaint was that we had noisy neighbors late at night for a time but no fault of the hotel. We did not call the front desk because it didn't go on for a long time.
I do embrace their "green approach" but still found foam plates at breakfast. Like the recyclable baskets in the room and the low water usage. We will definitely return.

Room Tip: All seem equal. We had noisy neighbors but that was not the fault of the hotel. They quieted down so...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review, March 26, 2013
Thank you so much for your wonderful feedback on your stay at the Holiday Inn Express and Suites. We are so glad that your stay went smooth and that you enjoyed your time with us. I also appreciate the comment about our plates and bowls we use at breakfast time, something I had not thought about. We hope you will be staying with us again in the future. Sherri Stencel
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Minneapolis
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 21, 2013

The Holiday Inn Express is located about 100 yards from Diamond Jo's casino. Great location off I35 and obviously a great location for the casino.
Check in was smooth. They had our room assignment ready to go and check in took about 2 minutes. They did not recognize me as a Platnum Priority Club member. (Not that I need to be, but most priority club locations will mention it).
Our room was clean and very spacious. The bathroom was pretty good size as well. Downside for us is that our bathroom wouldn't drain at all. We only stayed 1 night so it wasn't a big deal. We made sure to let the staff know and the staff person immediately wrote up a ticket to have it repaired.
Breakfast was pretty solid. Hot food, hard boiled eggs, juice, coffee. Not the best food I've ever had but it was good enough for a free meal. The one lady who worked in the area worked very hard and checked on everyone to make sure their food was up to par.
The exercise room left something to be desired. 2 treadmills and an eliptical. The treadmills were a poorer qulaity than what I am used to and are meant more for walking than running.
Overall, a pretty solid stay. Pretty much what we expect out of a Holiday Inn Express.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review, January 25, 2013
Thank you for your kind words regarding your stay at the Holiday Inn Express and Suites and for your honest feedback. Although your stay was satisfactory we strive for excellent. We will be looking into improving our breakfast selection as well as possible upgrades to the fitness room. I will pass on your compliment to our breakfast attendant. We look forward to your future stays with us. Sherri Stencel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Northwood

Address: 4712 Wheelerwood Road, Northwood, IA 50459
Phone Number:
Location: United States > Iowa > Northwood
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Northwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Northwood 2.5*
Number of rooms: 60
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Also Known As:
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