After 5 days of traveling across country and getting one bad hotel after another, this place was a sight for sore eyes. Arrived in the afternoon to a quick check-in and complimentary water. Room was immaculate and very modern. Have stayed in many hotels costing several hundred dollars a night but have yet to find one that has makeup remover wipes as part of the room's toiletries- this one did! Had to get to sleep early at 8pm and slept undisturbed and comfy until we had to leave at 4am. Super nice lady at the front desk gave us warm cinnamon rolls and muffins for the road- super good! My one and only issue was that we booked a government rate that specifically said that there was no pet fee. When we called to confirm my room the lady we spoke to said that there was a pet fee but that she would wave it. When checking in, they said the fee had been waved (and it was) but I get the impression that if I hadn't mentioned it, I would have been charged even though I booked through the Hotel's website and all my paperwork said that there was no pet fee for the government rate. No biggie in the end because I wasn't charged but they may want to review the different rate policies.
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- Also Known As:
- Holiday Inn Express & Suites Northwood Hotel Northwood
- Holiday Inn Express And Suites Northwood