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“Weekend Get Away” 5 of 5 stars
Review of Holiday Inn Express & Suites Northwood

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Holiday Inn Express & Suites Northwood
2.5 of 5 Hotel   |   4712 Wheelerwood Road, Northwood, IA 50459   |  
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Ranked #2 of 3 Hotels in Northwood
Owatonna, Minnesota
1 review
“Weekend Get Away”
5 of 5 stars Reviewed December 18, 2012

Began staying at this hotel because of security and location reasons. Completely enjoyed my stay and decided it was the perfect place to stay each time I visit IA. Getting to know the staff on a first name basis makes it feel more like coming home then staying away from home.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review, December 29, 2012
Thank you for taking the time to share your kind feedback regarding your visits to Northwood,IA and our Holiday Inn Express. I am happy that we are able to accomdate your needs and that staff have the opportunity to get to know you. We look forward to your next stay with us.
Again, thank you for taking the time to share your feedback,
Sherri Stencel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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40 reviews from our community

Traveler rating
    27
    10
    2
    1
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Aberdeen, Maryland
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 4, 2012

The hotel appeared to be fairly new, but the entry smelled like a dog. This is a dog-friendly hotel, and the dog in the room above ours whined for about 2 hours after the owners left it alone in the room. The front desk did not have a way to contact the owners, which was aggravating. Late at night, the dog was barking for about 20 minutes and at about 6:00am, the owners were playing noisily with the dog, waking us up. We were also disappointed that the hot tub was out of service, and appeared to have been out of service for a long time, judging from the algae growing in the bottom. The pancake maker was broken, they were out of orange juice, and there was no fruit in the breakfast area. This Holiday Inn Express was not worth the price we paid.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review, September 13, 2012
I apologize sincerely for the circumstances of your recent stay in our hotel. What you described is not typical of our hotel and is completely unacceptable. We will research your stay and take appropriate action. Thank you for taking the time to provide us with this feedback and be assured we take all guest comments very seriously.
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Iowa
Top Contributor
223 reviews 223 reviews
76 hotel reviews
Reviews in 99 cities Reviews in 99 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed August 30, 2012

Brand new hotel, great rooms, decent workout facility. Flat screens and typical and very comfortable brand bedding. Right next to a decent casino with a wonderful restaurant. I stay here on business when needed. A pleasant night that seems like the middle of nowhere but the casino provides enough activity and food choice.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review, September 13, 2012
Thank you for your wonderful comments about yoru stay on Tripadvisor. We are glad you enjoyed your stay and had an opportunity to utilize many of the services and amenities that we and the surrounding busninesses have to offer. We look forward to seeing you soon.
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Stewartsville, Missouri
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 29, 2012

This hotel is obviously not very old and so everything is in very good condition. Staff was very friendly.The cost was not cheap, but was reasonable for a hotel as nice as this one. This hotel was nice and quiet,plus it had a good free breakfast. They do allow pets, but I didn't notice any problems from that. Would definetly stay here again, and would recommend this hotel.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General_Manager4712, Manager at Holiday Inn Express & Suites Northwood, responded to this review, August 2, 2012
Thank you for taking the time to share your kind feedback regarding your recent visit to Northwood,IA and our Holiday Inn Express. I am happy to hear you enjoyed our hotel facilities, and our convenient breakfast.
Again, thank you for taking the time to share your feedback,
Sherri Stencel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Blanc, Michigan, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2012

Loved It! From the very beginning the front desk gal made our stay even better as she was so helpful. From the free use of the modern washer and dryer with free fabric softner to the amazing breakfast and great conversation with the staff who like to ride motorcycles. We loved our stay! BEWARE - Do not go to Diamond Jo and lose all your money lol!
The room was awesom
The pool was small but Awesome
Clean and modern
Lots of corn to look at :)

Room Tip: Just tell them what you need and they will take care of you
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webster City, Iowa
Top Contributor
107 reviews 107 reviews
13 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 5, 2012

The hotel is very nice and the staff is wonderful. Everyone is always kind, helpful, and friendly.

Room Tip: The suites have a nice amount of room in them
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Top Contributor
267 reviews 267 reviews
63 hotel reviews
Reviews in 124 cities Reviews in 124 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed July 1, 2012

It's a Holiday Inn Express so, of course, it was a GREAT place to stay - very clean and comfortable with a friendly staff. Love how they provide a cold drink upon checking in (water or soda) and we were in time to get fresh chocolate cookies as well.
I was concerned when I looked out our window because we looked right across the street into the casino parking lot - by the way, the hotel provides a free shuttle to the casino if you want to go and don't care to walk. I thought maybe it might be noisy later on when people left but I shouldn't have been concerned at all. Very, very quiet.
Places to dine in the area aren't plentiful and consists of fast food or the restaurants at the casino. If you want something different, the town of Northwood is just 7 miles straight East. Read my review about Signatures Supper Club.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Northwood

Address: 4712 Wheelerwood Road, Northwood, IA 50459
Phone Number:
Location: United States > Iowa > Northwood
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Northwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Northwood 2.5*
Number of rooms: 60
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Also Known As:
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Holiday Inn Express And Suites Northwood

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