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“Exactly what I expect from Americinn” 4 of 5 stars
Review of AmericInn Lodge & Suites Muscatine

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AmericInn Lodge & Suites Muscatine
2.0 of 5 Hotel   |   3115 Hwy 61 North, Muscatine, IA 52761   |  
Hotel amenities
Ranked #3 of 7 Hotels in Muscatine
Des Moines, Iowa
Top Contributor
58 reviews 58 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
“Exactly what I expect from Americinn”
4 of 5 stars Reviewed October 3, 2013

This hotel is pretty new. It was nice and clean. Comfortable beds, nice linens. It was dead quiet. I would recommend it to anyone staying in Muscatine.

Only one complaint, and its pretty trivial: Why the heck does the breakfast area have to be so illogical? Spoons in one spot, knives and forks in another. Its impossible to find anything easily. No different than other hotels, seems like its like that anywhere.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnmusc, General Manager at AmericInn Lodge & Suites Muscatine, responded to this review, October 24, 2013
Thank you for sharing your comments regarding your stay at the Americ Inn Lodge and Suites of Muscatine. Our top priority is creating an environment in which our guest can relax, renew and recharge.
I am so glad to hear that your stay was enjoyable. I do apologize for the inconvenience of the breakfast area. I do understand that not having all utensils together can be a hassle.
It is our wish that you will continue to benefit from our excellent accommodations; exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.

Regards,
Susie James
General Manager
Americ Inn of Muscatine, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
    13
    11
    12
    9
    2
See reviews for
15
9
5
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2013

We had a good stay here with the dogs. We were in town for a wedding reception and chose this over the Super 8. The staff was always friendly with us from making the reservation and through our stay. The one drawback that keeps me from giving them 5 stars is that we couldn't leave the dogs in the room unattended. Otherwise it was a great 2 night stay. Never ran out of hot water. Didn't hardly hear any other guests. The facility and our room was clean and we had plenty of towels. The breakfast was the usual morning buffet except for the waffle maker did 4 small round waffles rather than one large waffle. Would stay here again if we were ever back in Muscatine.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnmusc, General Manager at AmericInn Lodge & Suites Muscatine, responded to this review, October 24, 2013
Thank you for sharing your comments regarding your stay at the Americ Inn Lodge and Suites of Muscatine. Our top priority is creating an environment in which our guest can relax, renew and recharge.
I am so glad to hear that your stay was pleasurable. I do however apologize for the pet policy being strict.
It is our wish that you will continue to benefit from our excellent accommodations; exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.

Regards,
Susie James
General Manager
Americ Inn of Muscatine, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middleton, Wisconsin
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 30, 2013

WE had a soccer showcase in town in late July and they did a great job taking care of us. we had about 15 rooms and the manager Susi is wonderful to deal with. The hotel gave us food recommendations and suggested the best pizza in town and let us use the conference room to feed the kids. At no cost. Typical warm breakfast and was kept full and clean. No worries about staying here!

Room Tip: the only negative is the ice machine could not keep up ... but that's not unusual with a soccer...
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnmusc, General Manager at AmericInn Lodge & Suites Muscatine, responded to this review, October 24, 2013
Thank you for sharing your comments regarding your stay at the Americ Inn Lodge and Suites of Muscatine. Our top priority is creating an environment in which our guest can relax, renew and recharge.
I am so glad to hear that your stay was enjoyable and that the staff was very accommodating as well.
It is our wish that you will continue to benefit from our excellent accommodations; exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.

Regards,
Susie James
General Manager
Americ Inn of Muscatine, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscatine, Iowa
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 27, 2013

We stayed at the AmericInn when my husband was interviewing for a job in Muscatine. The motel is conveniently located on Highway 61--there are several restaurants close by, and it is only a ten minute drive to anywhere in Muscatine. The motel was clean, comfortable, had a small gym in which to work out, and offered a complimentary breakfast.

Room Tip: Would suggest a room at the end of the hall and away from Highway 61 for the quietest rooms!
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnmusc, General Manager at AmericInn Lodge & Suites Muscatine, responded to this review, October 24, 2013
Thank you for sharing your comments regarding your stay at the Americ Inn Lodge and Suites of Muscatine. Our top priority is creating an environment in which our guest can relax, renew and recharge.
The Americ Inn Lodge and Suites of Muscatine is not located in the historical district but it is a short drive. The Americ Inn Lodge and Suites is just finishing up with a complete remodel and is now up to date.
It is our wish that you will continue to benefit from our excellent accommodations; exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.

Regards,
Susie James
General Manager
Americ Inn of Muscatine, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merced, California, United States
Top Contributor
72 reviews 72 reviews
16 hotel reviews
Reviews in 41 cities Reviews in 41 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 23, 2013

Not in the historical district but easy to find and lots of free parking. Lots of families were staying there to attend a soccer tourney so they must have felt it was a good value also. The rooms are out of date and a bit worn. They have a big indoor pool. Great staff.

Room Tip: Upstairs are a little quieter as are the rooms farther from the entrance
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnmusc, General Manager at AmericInn Lodge & Suites Muscatine, responded to this review, October 24, 2013
Thank you for sharing your comments regarding your stay at the Americ Inn Lodge and Suites of Muscatine. Our top priority is creating an environment in which our guest can relax, renew and recharge.
The Americ Inn Lodge and Suites of Muscatine is not located in the historical district but it is a short drive. The Americ Inn Lodge and Suites is just finishing up with a complete remodel and is now up to date.
It is our wish that you will continue to benefit from our excellent accommodations; exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.

Regards,
Susie James
General Manager
Americ Inn of Muscatine, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed May 5, 2013 via mobile

Stayed here for a wedding had to get a suite because they were almost all booked due to events in the area so I ended up paying extra for a room with a couch anyway when I walked in the carpet looked like someone killed a tiger and used it as carpet... Ugly! There was a stain on the couch the walls had chipped paint curtains had holes in them...and the windows were just filthy. Then when went to use the pool had to leave quick because of how strong the chlorine was it made my eyes burn in 15 min you could smell it all through the hotel...never again so not worth the money and if I had a choice I would have prob stayed at the Hampton...never again!

  • Stayed May 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnmusc, Manager at AmericInn Lodge & Suites Muscatine, responded to this review, May 21, 2013
Thank you for sharing your comments regarding your stay at the Americ Inn Lodge and Suites. Our top priority is creating an environment in which our guest can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations: please accept my apologies for any inconvenience you experienced during your stay. Constructive feedback from our guest is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations.

Our hotel is currently under going remodel which should be complete this month. With the remodel we will be getting all new paint, capret, mattresses, and drapes. Our pool room will be getting remodeled as well and this should help with the chlorine smell.

Again I apologize for any inconvenience which you experienced. It is our wish that you will continue to benefit from our excellent accommodations, exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We are dedicated to providing the highest standards of service for our guest and I can assure you will do everything we can to make your stay comfortable ad happy one. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.

Regards,
Susie James
General Manager
Americ Inn of Muscatine, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottumwa, Iowa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 14, 2013

Checked in on April 13, 2013 for the state bowling tournament. When we checked in the desk clerk didn't tell us anything about the hotel or the amenities. The signs on the doors say you need to swipe room key after a certain time, but when we came back to the hotel at 2am we tried the doors and they were not locked. The security is not there. There was not any attendants at the front desk. You always had to ring the bell for service. Room was remodeled, but there was black mold in the corner by the head of the bed and under the heater. The bed was comfortable and clean.

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmericInnmusc, General Manager at AmericInn Lodge & Suites Muscatine, responded to this review, May 21, 2013
Thank you for sharing your comments regarding your stay at the Americ Inn Lodge and Suites of Muscatine. Our top priority is creating an environment in which our guest can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations: please accept my apologies for any inconvenience you experienced during your stay. Constructive feedback from our guest is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations.

Again I apologize for the staff not seeming friendly and for all the other inconvenience which you experienced. It is our wish that you will continue to benefit from our excellent accommodations, exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We are dedicated to providing the highest standards of service for our guest and I can assure you will do everything we can to make your stay comfortable ad happy one. We look forward to serving you again in the future and will once again say, “Welcome to the end of the day”.

Regards,
General Manager
Americ Inn of Muscatine, IA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Lodge & Suites Muscatine

Address: 3115 Hwy 61 North, Muscatine, IA 52761
Location: United States > Iowa > Muscatine
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Muscatine
Price Range (Based on Average Rates): $
Hotel Class:2 star — AmericInn Lodge & Suites Muscatine 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Americinn Hotel Muscatine

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