This hotel is in a prime location, and is being slowly upgraded and improved. From what I heard, the building itself was in pretty bad shape a few years ago.
My husband and I stayed in room 29, an over sized corner room with wonderful big window views to the river on two sides. I had read some of the negative reviews and we made our reservations with the knowledge that things might not be perfect.
Our room was neat and clean, and we appreciated the large clean windows and the air conditioner working well to keep the room cool. The walls and ceilings seemed to be newly dry-walled and textured and freshly painted. But, I sincerely hope the management is intending to upgrade all bathrooms next, because the one in room 29 was pretty shabby and worn out. New bath towels, hand towels and washcloths would be an immediate must! I know improvements take time and money, but new bed pillows and bed-spread and shams would go a long way to making a guest feel at home and comfortable.
I know the priority is to make the structure itself sound, and the new stairways and walkway balconies are wide and sturdy, with great river views. It was very enjoyable to watch the comings and goings of boats, barges, and tour boats of all sizes as they passed by just outside our room. Some of the seating on the balconies desperately needs to be replaced, but we were comfortable there in the shade of the afternoon.
Our room was quiet and featured a king sized bed, and there was a little refrigerator and a microwave and a small coffee maker. There was a small table and two chairs by the windows and a large new comfortable easy chair in front of the television.
The outside gathering area is nice and would have been even better if we hadn't gone through such a dry summer and the grass would be green and the river flowing deeply and up to those lovely river edge stones. Nice area to be with friends by the river!
This hotel has huge potential and could be a destination in and of itself when the owners are able to bring the quality of the furnishings up to a much higher standard. If there had been no sign of the owners/management trying to upgrade, I would have rated it poor, but I rated this hotel average since it's obvious they are working toward improvements, and it will be much nicer when it's all done.
I feel the owners deserve a chance to keep this iconic hotel by the river going, and I am looking forward to a better future for them as they keep moving forward.
The best views are the three rooms on each of three levels on the river side, and there is one wing...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.