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“In urgent need of renovation” 3 of 5 stars
Review of Imperial Chiang Mai Resort & Sports Club

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Imperial Chiang Mai Resort & Sports Club
3.5 of 5 Resort   |   284 Moo 3, Chiang Mai - Fang Road | Don Kaew, Mae Rim, Don Kaeo 50180, Thailand   |  
Hotel amenities
Ranked #1 of 1 Hotels in Don Kaeo
3.5 of 5 stars 27 Reviews
Ubon Ratchathani, Thailand
Top Contributor
81 reviews 81 reviews
46 hotel reviews
Reviews in 38 cities Reviews in 38 cities
107 helpful votes 107 helpful votes
“In urgent need of renovation”
3 of 5 stars Reviewed April 17, 2012

I was looking forward to staying in this place because of the swimming pool. However, when arriving there I found the pool to be old and very dirty. didn't look like it had been cleaned for a long time. In addition, there were many tiles broken off in the pool. In fact, I cut my foot several times on broken tiles - very dangerous place to swim. So, if you are impressed by the photos of a large pool, don't be fooled because it is dangerous and unusable.
The rooms were OK and nicely set amongst trees. You should be aware the hotel is old, very isolated and a very long way from anything else. Therefore eating in the restaurant is an added expense you should budget for. The breakfast choice is limited but passable.

Room Tip: Don't bother going if you are hoping to use the swimming pool - very dangerous with lots of brok...
See more room tips
  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMC_Hotel, Manager at Imperial Chiang Mai Resort & Sports Club, responded to this review, May 26, 2012
Dear guest
Now it ongoing process to replace tiles pool hope will finish in July 2012.
Thank you.
Chanon S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
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    9
    2
    2
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2
5
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 30, 2012 via mobile

We stayed here three years ago and the hotel was great overall. Since that time they have not kept up the maintance of the pool and general up keep of the buildings. The location is very far away for the city center and although the hotel does provide a free shuttle once a day to go into town it does not leave much to do at the hotel because we felt the pool too unsafe to use on a daily basis due to broken tiles in the pool. The staff is very helpful and friendly but they can not do much if the general condition of the grounds are poor. I will not stay here again with my family unless they fix the pool.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMC_Hotel, Manager at Imperial Chiang Mai Resort & Sports Club, responded to this review, February 14, 2012
Dear Joabdan
Resent for our email for say thank you for your comment in tripadvisor.
We plan to start renovate swimming pool on Mar 2012 include tennis court.
We provide your next stay with complementary transportation from hotel to town more in the morning period.
Hope you will come back to our resort for next trip.
Best regards,
Chanon S.
Hotel Manger
Imperial Chiangmai Resort & Sports Club
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Ireland
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed March 22, 2008

The place was filthy, in the middle of nowhere, approached down a dirt track through a shanty town and in poor state of repair everywhere, crawling with lizards, cockroaches and mosquitoes. The air conditioner in my room had a screw through the control to stop it being turned down below 21degrees. Beware, the hotel's website is misleading. Avoid at all costs. I lasted 30 mins in this place before bailing out.

  • Stayed March 2008, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IMC_Hotel, General Manager at Imperial Chiang Mai Resort & Sports Club, responded to this review, December 4, 2012
Dear guest
Now all of guest's comment has been improved and warm welcome back to our resort again.
Best regards,
Chanon S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Imperial Chiang Mai Resort & Sports Club

Address: 284 Moo 3, Chiang Mai - Fang Road | Don Kaew, Mae Rim, Don Kaeo 50180, Thailand
Location: Thailand > Chiang Mai Province > Don Kaeo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Don Kaeo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Imperial Chiang Mai Resort & Sports Club 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
With 48 spacious rooms, suites and villas by the river, the refreshing climate of the North has made this a favorite retreat with an added variety of invigorating sports. ... more   less 
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Also Known As:
Imperial Chiang Mai Resort, Spa & Sports Club Hotel Mae Rim
Imperial Chiang Mai Resort, Spa And Sports Club

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