We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Stay!” 5 of 5 stars
Review of Quality Inn & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Quality Inn & Suites to your Saves list
Quality Inn & Suites
2.0 of 5 Hotel   |   410 5th St., S.W., Mason City, IA 50401 (Formerly Comfort Inn)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #3 of 8 Hotels in Mason City
West Bend, Iowa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“A Great Stay!”
5 of 5 stars Reviewed January 29, 2014

We LOVE your newly renovated rooms--no wallpaper!. ALL THE STAFF is so helpful! and the rooms are nice. the pool is small but well maintained and very clean and they let you go to the Fitness Center to work out. .

This Quality Inn is VERY near food, shopping and the hospital . The warm breakfasts are good.
We stay over when we come to the North Iowa Area Community College where we attend the Broadway shows.

WE REALLY LIKE THIS PLACE! Howard and Ann

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

29 reviews from our community

Traveler rating
    14
    9
    3
    3
    0
See reviews for
8
5
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Dubuque, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2014

The Quality Inn and Suites in Mason City, IA has just gave their room a face lift improving the Quality of the Motel 100%. The value and customer service I receive from this Motel is top notch. I am a Elite Platinum Member and price and Quality are top concerns.

I would recommend this Motel to friends and family.

Thank you

Steven M Meyer

Room Tip: Request Rooms on Northside or the East End
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 22, 2014

Stayed here for work with a large group. The first gentleman from the hotel we encountered was super friendly and helpful. That said, when leaving for work at 4:50pm, we noticed that they were setting up a complimentary happy hour (begins at 5). All of the food was sitting ready to be served. We had to leave, so started to enter into the breakfast room to try to grab something on the fly. The woman behind the front desk reprimanded us and told us to get out of the room and that we weren't allowed to touch the food until exactly 5pm. Incredibly rude, incredibly ungracious. When you're on the road as much as we are, being accommodating and hospitable means a lot from a hotel. This woman was none of that.

Stayed January 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2014

I have been coming to this property each month for several years and it is truly amazing. The people who work here are dedicated folks who do a fantastic job in keeping it clean. The front desk staff (Lois, I'm talking about you and others) are the very best in the business. Friendly, people who have been here for a very long time and know how to treat guests. I have stayed in four star properties that can't measure up to the value and over all guest experience these folks give. And, that "goodie bag". Nice touch!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harlan, Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

I travel weekly for work and have been staying at this property almost weekly for over the past year... What a fantastic operation! Friendly, professional, spotlessly clean and lots of special touches that make this cozy hotel stand-out from so many others! Ankit and his crew don't miss a step, from calling me by my first name everytime I walk in the door to recognizing my Choice Rewards Elite Diamond status every time I check in... I feel very confident saying this staff sincerely cares for their guests and strives to maintain repeat customers. I normally straggle in later in the evening and the front desk associate, most times Lois, is by far the most accomodating hotel representative I have ever came across in all of my travels, she has my reservation ready to go along with a goodie bag and bottled water every time like clockwork! I do do lots of work from my room so I truly appreciate the speed of the free seemless WiFi and let me tell you their executive suites are fabulous, the spa bathtubs are such a treat after a long day! Another treat is the complementary breakfast... WOW, it's more like a breakfast buffet - very impressive! That last word pretty much sums it up, impressive!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 13, 2013

I've been going to this hotel monthly for 5 years now. Even with the change of ownership, and the brand change to Quality Inn, it's still a great place to stay. They've upgraded the internet and the breakfast is better. I've never used the pool as it's a little small for my taste. The Whirlpool Suites are amazing despite the oddity of having a window and blinds from the shower/whirlpool into the living room section. You get a lot for the price you pay. The only disadvantage to this hotel is that it's located right next to the main fire station.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2013

Good rooms, good internet, and as a choice rewards member I got a special goodie bag at my express VIP check-in! The staff is wonderful, they sure know how to make you feel at home. Yes the trains go by from time to time but I'm a deep sleeper so that was not a bother at all. Woke up well-rested, made use of their access to anytime fitness, it's just a short drive but worth it because you get a WHOLE gym, not just a few machines, plus you can TAN! Got my usual hot cup of coffee from the lobby and headed over to the breakfast bar after a great workout. WOW! There was a surprise, they have Upgraded their Breakfast! Besides the usual biscuits & gravy, waffles, pastries, breads, cereal, yogurt etc...now the already great breakfast featured scrambled egg patties, turkey sausage links, and cheese cubes. Filled up whole-heartedly and got a great motivation from their quote of the day : )

This place is worth the stay.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Address: 410 5th St., S.W., Mason City, IA 50401 (Formerly Comfort Inn)
Phone Number:
Location: United States > Iowa > Mason City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Mason City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 59
Official Description (provided by the hotel):
Conveniently located near attractions and downtown Mason City. Hotel features include an indoor pool, complimentry breakfast and free wi-fi internet. All rooms have microwaves & refrigerators, a safe, 4 cup coffee maker, hair dryer, and an iron along with a ironing board. The property is only a few blocks away from Music Man Squre, Frank Lloyd Wright architectural buildings, the mall, and hospital. North Iowa Event Center, The Surf Ballroom, Lime Creek Nature Center, I-35 Speedway, Kinny Pioneer Museum, and The Nature Center are just a short drive away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Choice Hotels, Orbitz, Agoda and Hotels.com so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Mason City
Mason City Comfort Inn
Quality Inn & Suites Mason City, Iowa

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.