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“THE PLACE TO STAY IN MASON CITY IOWA” 5 of 5 stars
Review of Holiday Inn Express & Suites Mason City

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Holiday Inn Express & Suites Mason City
2.5 of 5 Hotel   |   3041 4th Street SW, Mason City, IA 50401   |  
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Ranked #2 of 8 Hotels in Mason City
ofallon mo
1 review
4 helpful votes 4 helpful votes
“THE PLACE TO STAY IN MASON CITY IOWA”
5 of 5 stars Reviewed August 18, 2012

My husband and I spent 6 days at the HOLIDAY INN EXPRESS & SUITES a couple of weeks ago.This hotel is 1 of the BEST hotels we have ever stayed at.The staff was always friendly and helpful.The free breakfasts were more then we expected since most hotels only have a continental breakfast.Having a lot of choices to pick from was a real treat.The kitchen staff always made sure we had plenty to eat.YUM YUM Our room looked and smelled brand new, even though i was told that the hotel was over a year old.The people at the front desk was also very friendly, speaking to us as we left or entered the hotel .They would ask if we needed anything or if we had any problems plz let them know. Hope to stay there again KUDOS TO ALL

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    62
    19
    5
    0
    0
See reviews for
32
5
3
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
Tampa, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2012

I stayed in the Holiday Inn Express while back in town during the Band Festival weekend in late May. In the past while in Mason City, I have stayed at the Clarion (old Holiday Inn), old Hanford Inn, Country Inn, Comfort Inn, and the Days Inn. After staying at the relatively new Holiday Inn Express, I can easily say I enjoy this hotel most out of all the others and plan to book at this hotel for future trips to the Mason City area. The rooms were very clean, the continental breakfast was delicious, and the staff was readily available and more than friendly. I was very impressed with this addition to Mason City and recommend it for all future travelers.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2012

Brand new hotel. Beautiful. Very clean. Staff is exceptional. I have stayed at the Park Inn, Clarion, Country Inn, and the Quality Inn, but The Holiday Inn Express has them beat by a mile--Park Inn has no parking, breakfast, pool/jacuzzi and the rooms are TINY (disappointing)---others are OK--except for the Days Inn and Super 8 whcih are below average--- if the Holiday Inn is full. Holiday Inn also has by far the best, largest variety of breakfast. This hotel fills up fast, so book early.

Room Tip: Suites are a little bigger, and include a comfortable sofa sleeper. Little more, but well worth it.
See more room tips
  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2012

We had the need to stay in the Mason City area over the holidays. We occupied 4 rooms overall and were very impressed with the cleanliness of the rooms, lobby, pool, and hallways. The front desk people were very accommodating and helpful in every aspect and the breakfast was hot and had plenty of choices! We will definitely be staying at this hotel again if we are in the area!!!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
5 of 5 stars Reviewed August 7, 2012

I stayed here through the 4th of July weekend and I couldn't have been more satisfied. The rooms were kept immaculate and the employees were very helpful and kind. I travel to mason city all of the time to visit my family and friends and I have to say that I will be staying here from now on.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Hill, South Carolina
1 review
5 of 5 stars Reviewed August 1, 2012

My family and I spent a night at Holiday Inn. It was a great time. The room was clean, the staff were friendly and more than willing to help us out in anyway that they could. It was one of the better hotels we have stayed in. If we are back in the area again we plan on staying there.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powhatan, Virginia
Top Contributor
72 reviews 72 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 16, 2012

Stayed here 3 nights for the Jon Tumilson 5K race...This is a brand new hotel, and was very clean on the exterior...For a Holiday Inn, had a great mattress...but...the entire time I stayed there, the bed was not made, nor was the floor vacuumed. Rubbish stayed next to the rubbish bin the entire stay, and was not emptied..My rates were also incorrect when I got there---was supposed to be on Government/Military rates, but they had it incorrect on the computer. Granted, this is probably a problem with the Holiday Inn corporate site, as I've been seeing this error more and more lately with them. Not sure if I'll pay these rates for this slack housekeeping on my next trip there...

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Mason City, responded to this review, August 25, 2012
Dear MrsPrigg,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Mason City, IA.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Mason City

Address: 3041 4th Street SW, Mason City, IA 50401
Phone Number:
Location: United States > Iowa > Mason City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Mason City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Mason City 2.5*
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Also Known As:
Holiday Inn Express And Suites Mason City
Holiday Inn Express & Suites Mason City Hotel Mason City
Holiday Inn Express & Suites Mason City Iowa

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