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“Quality, Service, and a great breakfast!” 5 of 5 stars
Review of Holiday Inn Express & Suites Mason City

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Holiday Inn Express & Suites Mason City
2.0 of 5 Hotel   |   3041 4th Street SW, Mason City, IA 50401   |  
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Ranked #2 of 8 Hotels in Mason City
Certificate of Excellence
Omaha, Nebraska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Quality, Service, and a great breakfast!”
5 of 5 stars Reviewed August 12, 2012

Brand new hotel. Beautiful. Very clean. Staff is exceptional. I have stayed at the Park Inn, Clarion, Country Inn, and the Quality Inn, but The Holiday Inn Express has them beat by a mile--Park Inn has no parking, breakfast, pool/jacuzzi and the rooms are TINY (disappointing)---others are OK--except for the Days Inn and Super 8 whcih are below average--- if the Holiday Inn is full. Holiday Inn also has by far the best, largest variety of breakfast. This hotel fills up fast, so book early.

Room Tip: Suites are a little bigger, and include a comfortable sofa sleeper. Little more, but well worth it.
See more room tips
  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    80
    27
    5
    1
    0
See reviews for
44
11
4
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2012

We had the need to stay in the Mason City area over the holidays. We occupied 4 rooms overall and were very impressed with the cleanliness of the rooms, lobby, pool, and hallways. The front desk people were very accommodating and helpful in every aspect and the breakfast was hot and had plenty of choices! We will definitely be staying at this hotel again if we are in the area!!!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
5 of 5 stars Reviewed August 7, 2012

I stayed here through the 4th of July weekend and I couldn't have been more satisfied. The rooms were kept immaculate and the employees were very helpful and kind. I travel to mason city all of the time to visit my family and friends and I have to say that I will be staying here from now on.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Hill, South Carolina
1 review
5 of 5 stars Reviewed August 1, 2012

My family and I spent a night at Holiday Inn. It was a great time. The room was clean, the staff were friendly and more than willing to help us out in anyway that they could. It was one of the better hotels we have stayed in. If we are back in the area again we plan on staying there.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powhatan, Virginia
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 16, 2012

Stayed here 3 nights for the Jon Tumilson 5K race...This is a brand new hotel, and was very clean on the exterior...For a Holiday Inn, had a great mattress...but...the entire time I stayed there, the bed was not made, nor was the floor vacuumed. Rubbish stayed next to the rubbish bin the entire stay, and was not emptied..My rates were also incorrect when I got there---was supposed to be on Government/Military rates, but they had it incorrect on the computer. Granted, this is probably a problem with the Holiday Inn corporate site, as I've been seeing this error more and more lately with them. Not sure if I'll pay these rates for this slack housekeeping on my next trip there...

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Mason City, responded to this review, August 25, 2012
Dear MrsPrigg,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Mason City, IA.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2012

Trip Advisor

For many years we’ve traveled, first with our children and now, with our grandchildren, throughout the USA. Recently we were in the Clear Lake area for rest and relaxation, staying in the Holiday Inn Express between Mason City & Clear Lake Iowa. Never have we had such a joyful experience; the staff was friendly, helpful and obviously happy to be part of the Holiday Inn Express family. Our room was spotless, quiet, fresh and cool & the best sleep nightly we’ve ever encountered. Kudos to everyone connected to the hotel, where we will again plan a holiday around the Holiday Inn Express availability.
Cecil, Linda & Dalton Miles

Room Tip: All rooms appear to be built facing quiet areas, ours was completely silent for the entire visit. T...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed June 27, 2012

My family stayed at your hotel just one night, but we really enjoyed the great room,pool,breakfast,front desk staff and our rooms! Did I leave anything out? So nice to stay in a brand new hotel! Everything exceeded my expectations! The front desk women went out of their way to accomodate any of our needs, Very friendly, welcoming and professional,each and every time we came to front desk for help. We occupied 6 rooms and would highly recommend your hotel to anyone traveling to Iowa. The breakfast had nice selection, hot and cold items
Thank you for your hospitality! They allowed us a late checkout,because of my moms memorial service.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Mason City

Address: 3041 4th Street SW, Mason City, IA 50401
Phone Number:
Location: United States > Iowa > Mason City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Mason City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express & Suites Mason City 2*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Mason City Hotel Mason City
Holiday Inn Express And Suites Mason City
Holiday Inn Express & Suites Mason City Iowa

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