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“It's not exactly what it says...” 3 of 5 stars
Review of Aguas Mornas Palace Hotel

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Aguas Mornas Palace Hotel
Rua Coronel Antonio Lehmkuhl, 2487, Aguas Mornas, State of Santa Catarina 88150-000, Brazil   |  
Hotel amenities
Ranked #1 of 1 Hotels in Aguas Mornas
Certificate of Excellence 2014
Florianópolis
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“It's not exactly what it says...”
3 of 5 stars Reviewed July 8, 2012

I'm not though discouraging travelers from visiting the hotel, it has its merits but I'd no longer use the term palace as it might sound a bit luxurious, which is not at all.

Maybe a few pros/cons will help new travelers choose whether to stick to it or not.

PROS:
The hotel has a privileged location, with extensive green areas and a great deal of leisure options. It's especially good for kids, the hotel has entertainers and activities for the youth and the adult.

The staff was attentive at all times, I wouldn't have to ask for something, their responsiveness it's something to be counted on. Having said that, I'd amend that they are not quite prepared to help English speakers - but you may as well take as an opportunity to practice your Portuguese listening. =)

The restaurant buffet has many options and the overall quality it's not questionable. I missed vegetarian dishes though, so I suggest that if you are expecting the same as I was you better ask in advance. Having talked to the manager a few hours before lunch time, I got more options.


CONS:
Rooms are a bit old, I'd suggest them to refurbish and have a look at some leakage problems.
In the morning (peak hours?) there was a hot water shortage in shower. In my opinion it's a severe fault in the winter. The manager said that the boiler reached its capacity, which is technically justified but not acceptable.

Wireless internet is rubbish. I wasn't particularly in the need of, but it will certainly disappoint you if it's a mandatory item. Just don't rely on it.

From what you get and comparing with alternatives in the region, I believe it's a bit overpriced.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
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Additional Information about Aguas Mornas Palace Hotel

Address: Rua Coronel Antonio Lehmkuhl, 2487, Aguas Mornas, State of Santa Catarina 88150-000, Brazil
Location: Brazil > State of Santa Catarina > Aguas Mornas
Amenities:
Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Aguas Mornas
Number of rooms: 86
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