The rooms are just OK.
The soap in shower makes you feel as though your oily and the oil is not removable no matter how much you try to rinse it off.
The shampoo is scented rosemary- great for women perhaps but not all.
There is no venting of shower available thus all is steamed up and grooming via mirror not possible. -Talked to front desk about this and requested that the Manager be notified and instead was told that they will let maintenance know. Makes one wonder what information is actually being given to management.
Towels felt like stiff cardboard.
Coffee in room Kona blend only, which is not a preference of mine.
Only has a one-sided elevator thus quite a long walk to your room if you are placed in a room at the end of the corridor not near the elevator. Very poor design for disabled persons.
Attempted buffet for breakfast and found that there are not enough people to either seat you (which is apparently a requirement) or let you seat yourself. -This also caused others in line to wait to pay and be seated, time consuming and somewhat frustrating for those who may have a tight schedule especially in the morning.
The napkins had a fork and butter knife yet no spoon for coffee, when I requested one the person who seats you, who also doubled as a room server, table clearer, and coffee runner, said some spoons should be on the serving line but would get me one.
However, this person was also cleaning up tables and passed by twice without the spoon promised. I went to look for one myself and found soup spoon were the only type of spoons available.
The cook who was making omelets on the grill was quite busy as I wanted to get some bread, which was gone from the bread dispenser, to perform the self-toasting. Thus, I could not ask the obviously too busy cook and as mentioned above I already had one request forgotten (coffee spoon) by the room person/server.
The room person /server/bus person was running all the way to the back to get coffee from who knows where. I think placing an coffee urn out for self-service would had done nicely instead.
There were home fries available though they had either bologna or sausage in them and I did not appreciate that and would prefer to have home fries without them included.
The fruit was a mix of melons that I found had the hard rind included and was tough to chew.
- Official Description (provided by the hotel):
- You will see for yourself when you visit Grand Falls Casino Resort that the wait has been well worth it. This resort is like no other in the area, offers peerless amenities. Ruthie’s Steakhouse and Seafood, Robert’s Buffet and The Big Drop Café round out our dining choices; offering a wide variety of atmosphere and option to serve every taste. Our hotel features gorgeous views and a variety of rooms and suites and balconies with breathtaking views of our outdoor pool and waterfall. The resort also features The Spa at Grand Falls a full service AVEDA concept salon and spa, Indoor and Outdoor pools, meeting rooms and fitness center. Our Cete Boutique and Grand Falls Gift Shop offer up a variety of ways to pamper our guest with clothing, purses, jewelry, and one of a kind gift items. Our entertainment both in our Show Lounge and on our Event Center stage will be some of the best the area has to offer. And of course, which no one will forget, non-stop gaming action with 900 slot machines and 23 table games including roulette and craps. ... more less
- Also Known As:
- Grand Falls Hotel Larchwood
- Grand Falls Casino And Golf Resort Larchwood, Iowa