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“Family Reunion” 4 of 5 stars
Review of BEST WESTERN PLUS Independence Inn & Suites

BEST WESTERN PLUS Independence Inn & Suites
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BEST WESTERN PLUS Independence Inn & Suites
2.5 of 5 Hotel   |   2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)   |  
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Special Offer
1,000 bonus reward points
Ranked #1 of 2 Hotels in Independence
Certificate of Excellence
Huntsville, United States
1 review
“Family Reunion”
4 of 5 stars Reviewed July 19, 2014

Real mid-west feel and friendly atmosphere. We have stayed here a few times and would not consider anything else. The staff helps you any way they can. Movie theater close by and room for outside walks. Good access to major roads also.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review, July 21, 2014
Thanks so much for taking a moment to boast about our hotel and post such positive comments! We rely on the feedback of our guests to let us know how we are doing and we truly appreciate the compliments! We hope to serve your lodging needs again when you return to the Independence area!
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101 reviews from our community

Traveler rating
    69
    21
    5
    1
    5
See reviews for
35
23
3
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Champaign, United States
1 review
5 of 5 stars Reviewed July 18, 2014

This used to be a Country Inns and Suites, and it had really gone downhill. It is, once again, a very nice place to stay. Rooms are nice, breakfast is good, and the staff went out of their way to provide great service.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review, July 21, 2014
We appreciate that our travelers have noticed the turn around at our property! Thanks for taking a moment to go online and let other travelers know about it! We go out of our way every day to provide clean rooms and excellent customer service to our guests while they are away from home. We hope to see you again in the future!
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Davenport, United States
2 reviews
5 of 5 stars Reviewed July 14, 2014

This property is conveniently located within Independence, IA and directly off of the interstate. From check-in to departure the staff was very nice and accommodating. We were in town visiting for a wedding and if we would ever venture in this direction again, we would choose to stay at this property.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review, July 16, 2014
We really appreciate you taking the time to complete a survey about your recent stay at our hotel. Please pass on the word about it to everyone you know!! Our top priority is cleanliness and comfort in the guest rooms and friendly customer service at the front desk! We hope to see you again if your travels bring you back to the area.
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Ankeny, Iowa
1 review
5 of 5 stars Reviewed July 7, 2014

No Issues, room was perfect. Well managed hotel. The staff was very nice and helpful. The pool was nice and the grounds arounf the hotel was well maintained. I would recommend this hotel for anyone in the area.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review, July 8, 2014
Thanks so much for the fantastic review!! The entire staff appreciates the generous compliments and we are happy to be able to provide the guests of Independence a great hotel to stay at. We hope to see you again when your travels bring you back to the area! Enjoy the rest of your summer!
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De pere, United States
1 review
5 of 5 stars Reviewed July 7, 2014

Beds are very comfortable and rooms are clean. The pool area is nice and temperature good. Convienient location right off the highway. Rooms book quickly during busier times. Staff is helpful and friendly.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review, July 8, 2014
We appreciate you taking the time to give our hotel an online review, this helps us continue giving our guests the kind of stay they are looking for by telling us what we are doing well and how we can improve. Thanks so much for the fantastic score, we hope to see you again when your travels bring you back to the Independence area!
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Clinton, United States
1 review
5 of 5 stars Reviewed June 23, 2014

This was one of the cleanest hotel I've stayed in. We had the nicest staff so very willing to assist. The bedding wins the best smelling award! Was nicely decorated and bathroom was super clean. Very nice pool and patio area. Very family/kid friendly.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review, June 25, 2014
WOW!! Thank you SO MUCH!! Friendliest staff and cleanest hotel are EXACTLY the things that we strive to provide to each and every one of our guests every day! It is so nice to know that our hard work is paying off and we greatly appreciate those generous compliments! We love guests like yourselves who take the time to give us a great online review. Thank you again and we look forward to seeing you again when your travels bring you back to the Independence area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Independence, United States
1 review
5 of 5 stars Reviewed June 9, 2014

This is the first time we stayed at this hotel and were very pleased with it. We would stay there again. Rooms were very nice and clean. Lots of room in the bathroom counter which allowed more than one person to arrange things there. Hotel was very clean and staff was very nice.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager16105, General Manager at BEST WESTERN PLUS Independence Inn & Suites, responded to this review, June 11, 2014
Thank you SO MUCH for the 5 star review!! Our #1 goal is to provide you with a clean, comfortable, relaxing, and enjoyable stay in Independence Iowa! We appreciate that with so many lodging choices these days that you have chosen our hotel while you are away from home. We hope that our friendly customer service, great breakfast, clean rooms, and fun pool will bring you back to see us again in the future! We will look forward to having you and as always, thank you for your business!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS Independence Inn & Suites

Address: 2100 Swan Lake Boulevard, Independence, IA 50644-2760 (Formerly Country Inn & Suites Independence)
Phone Number:
Location: United States > Iowa > Independence
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Independence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Independence Inn & Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Plus Independence Inn And Suites
Best Western Plus Independence Hotel Independence
Country Inn Independence
Independence Country Inn
BEST WESTERN PLUS Independence Inn & Suites Iowa

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