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“Perfect!!” 5 of 5 stars
Review of Royal Palm Beach Resort

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Royal Palm Beach Resort
3.0 of 5 Resort   |   115 Welfare Road, Cole Bay 3035, St Maarten-St Martin   |  
Hotel amenities
Ranked #1 of 2 Hotels in Cole Bay
Brightwaters, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Perfect!!”
5 of 5 stars Reviewed May 16, 2013 via mobile

The Royal Palm was perfect. Great location to everything. The rooms are clean, big and have a great view. The staff is friendly and helpful. We really loved karaoke night! Morning water aerobics was a good way to loose the guilt from all the delicious food we consumed here. I Love St Maarten!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
maryland
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 16, 2013

The dutch side is the best side of the island in terms of beaches, activities, fun, entertainment, cleanliness. This hotel was great. The room was nicer than we could have imagined and the bed was very comfortable. Everything you need is in the room: shampoo, iron, blender, oven, utensils, etc. The restaurant has good food selections and the bar has reasonably priced, good drinks. The beach is nice and tranquil at the hotel and there are people that offer you beach massages for really cheap! The hotel front desk were very nice and accomodating.

We stayed on the french side before coming here and were disappointed at how ghetto it was. There were abandoned buildings, graffiti everywhere, hoboes walking around and seemed generally unsafe. Not so on the dutch side. The streets were clean, no graffiti or board ups, lots to do, nicer beaches. Mullett Bay was by far my favorite beach. The water is so turquoise and tranquil. Maho beach was beautiful also. There's plenty of parking everywhere and it is overall a great time.

This hotel is in a great centralized location for those who are looking to have fun on vacation. If you want to do nothing and be bored, then stay on the french side or in Phillipsburg.

Simpson Bay is the best place for those looking to go clubbing and have fun at night. We easily were able to travel to all sides of the island depending on what we wanted but all nightlife was pretty much around the simpson, maho bay area. I will definitely be back.

Room Tip: all rooms are nice
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Royal Palm Beach Resort, responded to this review, May 19, 2013
We are delighted to learn that you had such a pleasant time here with us and enjoyed every minute of your stay at Royal Palm Beach Club Resort! Reading that we have exceeded your expectations is the best compliment we could ask for and we are grateful to you for your words of appreciation! We hope this is just one of many more of your visits yet to come and we are looking forward to seeing you again!
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Hanover, Virginia
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 13, 2013

I have been coming here for over 10 years and there looks like a concerted effort to make this place better than in the past. New appliances and kitchen makeover was very nice. Hurray for non-stick pans after years without them. Plenty of towels, pillows, and linens. The unit was very clean in every respect. One big improvement was the pressure in the shower. I loved that part.

We stayed in a 2 bedroom (having stayed in 2, 3 bedroom units before). The master is on the water with excellent views. With the design of the resort (2 wings), you will likely walk a little to reach your room. We were on the first floor for easy beach access but I prefer the higher floors for the view and private balcony. Three bedroom units are even better with 2 waterfront masters and a nice end deck. We were using a Diamond Resorts timeshare points redemption and every reservation detail was covered.

The staff was very pleasant and always seeking to assist. All of the onsite amenities were well kept with a cleaner each and trimmed plants. The location is great to walk to any number of dining places in less than 5 minutes. As stated, we have been visiting for years and like the easy walk to a variety of dining choices and levels - seafood, bbq, pizza, pub, etc.

The onsite car rental is Hertz which, after many years and experiences, is the best that I have tried with clean cars, free GPS, and professional staff. Almost all activities can be arranged at the next desk (excursions, et al).

We only had one issue -- check-in is at 4:00, we are arrived at 4:30, cleaning was not completed until 6:00. However, it was clean!

Room Tip: Three bedrooms if you can get them (limited). Also, try to get a room on the canal side where there...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockledge, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 6, 2013

Tired and old feel to the unit with a hard bed and a shower that made me want to wear shower shoes. The kitchen, however, did have nice new Cuisnart appliances. And the resort staff was very nice. The beach is very nice and clean and the pool/bar area is pleasant.

Depends what your idea of a vacation is.

My expectations were set too high for this place. As a "Diamond Resort" and Interval "Select Resort", I was expecting more. For me, roughing it is a 3 star hotel, and I felt like a 3 star would be an upgrade.

Also, just a note: Simpson Bay area is a busy area with lots of restaurants, bars and casinos within walking distance. I preferred the quiet resort feel of Oyster Bay area. Again, depends on what your idea of a vacation is.

  • Stayed May 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Royal Palm Beach Resort, responded to this review, May 9, 2013
We regret if we have failed to impress you on this occasion and we would like to assure you that this is not the usual standard of service we are offering here at Royal Palm Beach Club Resort. It is very important to us to deliver guest satisfaction at all times and we would like to assure you that all issues mentioned by you will be addressed with our personnel – please accept our apologies for any inconvenience you may have experienced. We sincerely hope that we will have an opportunity to welcome you again and offer you an excellent stay; we wish all the best on your future travels.
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Esterhazy, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2013

We were very happy with our 2 bedroom 2 bath condo. The view of of the ocean was great! The condo was in a good location, near restaurants, shopping, car rentals and the airport. The restaurant on the property had good food and friendly wait staff. We enjoyed our stay, just wish we could have stayed longer.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warminster,Pa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013

Just returned from a week at this resort overlooking the water. They keep the place very clean. The rooms are a very nice size and well kept. The restaurant there has very good food and is very reasonably priced. There are several other restaurants within a 15 minute walk of the hotel. It is in a great location. The people working there are very pleasant and helpful. The pool is a little small, but kept sparkling clean. A nice beach with calm water.

Room Tip: All two bedroom units face the water.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tipton
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2013

Currently at resort and we're very satisfied. Great condo with good space. Wall in living room is mostly glass and slides back to be wide open to beach view. Beautiful beach with lots of sail boats in harbor. Sheltered area so water is very calm and clear. Wonderful beach with good pool, bar and restaurant right on beach. Beach restaurant food was just fair and expensive. Very safe area. Nice kitchen that is fully stocked with cooking equipment. Good grocery store just about two blocks away. Short drive to airport, Maho and Phillipsburg. Great location to be close to anything you would want. Would stay here again without reservation.

Room Tip: We got a room on the wing closest to Phillipsburg, great view of the bay and beach. Second floor was...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Royal Palm Beach Resort, responded to this review, April 26, 2013
Thank you for sharing your review of your current stay here at Royal Palm Beach Resort. We are delighted to hear that our accommodations, amenities, and location has exceeded your expectations and contributed to your recommendation of our resort. Here is hoping that the rest of your stay here goes just as smoothly. Please let us know if there is anything else we can do to assist with the rest of your stay. We can’t wait to see you here again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Palm Beach Resort

Address: 115 Welfare Road, Cole Bay 3035, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Sint Maarten > Cole Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Cole Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Palm Beach Resort 3*
Reservation Options:
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Also Known As:
Royal Palm Beach Hotel Simpson Bay
Royal Palm St Maarten
Royal Palm Beach Club St Maarten

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