We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best location” 4 of 5 stars
Review of Royal Palm Beach Resort

Save Saved
You added Royal Palm Beach Resort to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Royal Palm Beach Resort
3.0 of 5 Resort   |   115 Welfare Road, Cole Bay 3035, St Maarten-St Martin   |  
Hotel amenities
Ranked #1 of 2 hotels in Cole Bay
Boston, MA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Best location”
4 of 5 stars Reviewed April 18, 2013

Although they could use some paint here & there and the general staff one meets around the building could be more personable; the view, beach, pool, cleaniless and having so many great bars & restaurants within walking distance, make The Royal Palm our favorite place to stay when in St Maarten. We so enjoy watching the mega yachts in season, and they are RIGHT there! There is plenty of free parking too, with shops and a liquor store in the complex.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

513 people have reviewed this hotel

Traveler rating
    201
    216
    53
    25
    18
See reviews for
169
153
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Whitby,Ontario
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 11, 2013

Stayed at the Royal Palm Feb 8th -14th .
When I opened the door to the condo on the 3rd floor all I could say was wow , black marble counter tops , nice living room an dining table , 2 bedrooms one in the front and one close to the hallway . Both had a queen size bed with a huge bathroom ,with large walk in shower ,which always had hot water , had toiletries ,

Kitchen had all that you needed to make your stay great, large fridge with ice maker , all dishes, glasses pots and pans, cutlery.Dishwasher ,
Also had a sliding door that opened to the balcony with a table and chairs and really nice view of the Ocean .

Ocean was nice , sand was nice and could get a chair with cover most of the time , the pool was small but nice and clean , Happy hour every day, at 4:00 two for one drinks , We did eat lunch at the restaurant and it was really good .
Bonus of this location , it was in walking distance of restaurants, some shops, bakeries and the grocery store groceries were quite pricey wine was not.
Our coffee pot quit working and we phoned the front desk and when we were out the new pot was delivered so service was great .

Overall we had a wonderful week at the Royal Palm and we would go back in a minute.

Room Tip: All rooms face the Ocean
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles County, Maryland, United States
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 4, 2013

Ok, so the last time I stayed here I gave it a glowing report. Link here: http://www.tripadvisor.com/ShowUserReviews-g147350-d151326-r127336525-Royal_Palm_Beach_Resort-Simpson_Bay_Sint_Maarten_St_Martin_St_Maarten.html

And I do Still like the place...but perhaps it's room location or perhaps things have changed...but this review DID need to be written.

1) Location of resort is great. Nice beach on Simpson Bay, nice pool, walk to everything. I still want it because I love this island, but it is TOTALLY realistic to think about not having a rental car and staying here. It's simply great.

2) Facility and rooms. Good - - but dated. The bedding is nice, but not super nice. IT doesn't live up to the hype of the Diamond resorts "silky smooth" that Mr.Stephen J. Cloobeck the head honcho brags about on the endless loop video about the company that plays on the Room TV. Also the linens are ok, towels ok. but all could stand an update. There's a smell in the towels that is not horrible but should ideally not be there.
Furnishings are showing their age and not super comfortable. But the 2 bedroom suites are great for a family and there are NO serious complaints. Again, not living up to the DIamond standard in my opinion.

3) The main problem I had was with NOISE. Our room overlooked the ocean and pool...near the center of the resort on the 4th floor over the pool. Photos attached, it's great. Until 9am when they start SCREAMING at the pool for some aerobics or something a few times a week. Or they have "movie night" with the sound turned way up from 7 to 10pm - or they have a music thing all day one or two days at the pool with an irritating guy on a mike. My idea of relaxation is COOL BREEZES and QUIET. I'm perfectly happy with the sounds of kids laughing and playing at the pool mixed with my sea breezes and patio drinks. I'm NOT cool with hotel provided "entertainment" dominating my ability to use the patio, sleep with the windows open, etc....especially late in the evening and early in the AM. Talk about a jarring wake up....lovely breezes, gentle wake up, and then BOOM you're in a darn aerobics class surround sound...involuntarily.
This rating would go higher if they would simply SHUT UP and let people relax and entertain themselves. The movie night could EASILY be set up to face the other way (ie sit at beach not at pool to watch) and then the sound would be greatly reduced.

4. There are no screens in the windows or most doors. This means to get the lovely sea air you must tolerate bugs. That to me is TOTALLY UNACCEPTABLE at a resort of this caliber. This must be addressed. If I wanted to sit around with the windows closed I could stay home. Seriously, I actually like this resort but this factor combined with the noise was a real downer.

5. They seem to be allowing a bit more of a rowdy crowd. In the room right below us....were a group of at LEAST 5 adult males in their early 20's partying and making LOUD obnoxious noises off their balcony until 4am. It took 3 calls....but management finally did succeed in getting them to shut up. I don't mean sitting on their patio and having drinks and talking too loud...like I said, I'm only 39 and enjoy a good time myself. But this was like hanging off the balcony and SCREAMING like a marine "uuhhhhhhhhhhhhhhhhhhhhhh" at the top of their lungs HUNDREDS of times. Like, they were at a frat party. And NOTHING WAS DONE for 36 hours by security despite 2 phone calls and a personal visit to the front desk by me.
On Monday morning (our third morning there) I got a call from someone saying they were the manager and saying they had handled it and they promised to be quiet. And it was quiet after that...finally. However, it took WAY too long for this to go down...I was close to going and knocking on their door and having a conversation with them myself. The front desk seemed sympathetic but powerless to help me. I spoke to a security guy who kind of shrugged at me like "yeah they are some young guys". I was displeased it took so long for action to be taken. I got the feeling that the boss was not around and no one here knew what to do until the Monday morning 2 days later.

So - - this IS a significant update to my review from 2012.

I hope this info is helpful.
My tip would be to get a room at the FAR ENDS of the resort (not in the center) so you are not right over the pool.


6. Last but not least....the TV channels are a joke. We own a timeshare at the neighboring Simpson Bay Marina and it's hands down better. Moving here we lost HGTV, Showtime and Showtime 2, etc. Also, during the week channels disappeared from the lineup and the screen said they needed to pay the bill or resubscribe or something. Not that TV is why you come here but if you have a young kid it comes in handy at night.....just saying...for a "premium" resort these kind of challenges are not to be expected.

Room Tip: My tip would be to get a room at the FAR ENDS of the resort (not in the center) so you are not right...
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 4, 2013

Got a great deal on hotels.com for a 2 br condo overlooking gorgeous calm beach and 60 awesome sailboats. All rooms are ocean view, across the street from restaurants/bars, next to the drawbridge so you can see the mega-yachts, and in the heart of Simpson Bay. Although, when we bought a $25. bag of moldy tasting frozen cooked shrimp, the owner of the resort's deli wouldn't accommodate us in the least. He didn't even ask our name or what room we were in. What happened to the customer is always right? Hasn't he heard of the Internet and how something like this could sully the resort's reputation? Fortunately, after leaving word for the resort manager, we were offered a special treat that was above and beyond what they had to do. Thank you to the manager for understanding how to treat customers. We loved the gift!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Royal Palm Beach Resort, responded to this review, April 16, 2013
Thank you for your words of appreciation - we are pleased to read that you enjoyed your time spent with us and the views, the apartment and the helpfulness of our team were all to your satisfaction. We are relieved that the initial disappointment with the deli was corrected immediately. We hope you will visit us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 1, 2013

We had a wonderful stay at this resort! Everyone was friendly and helpful! The rooms were clean, spacious, comfortable with a gourmet kitchen...has everything you need! Views were amazing with patio and large windows overlooking the ocean and sailboats!
Resort has a mixture of nationalities among guests (we like to get away from Americanized resorts when we leave the States). Not too many kids. Plenty of beach space with cabanas and chairs. Lots of beach bars, restaurants, shops, markets within minutes walking distance. Public buses (vans) take you anywhere for $1-$2. Not worth getting a taxi. We went to Sunset Beach Bar to watch the planes land/take off. It was more entertaining watching the tourists get sandblasted!
Would definitely stay here again...headed to Anguilla today...stay tuned for another review from Anguilla Guest House!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
103 reviews 103 reviews
79 hotel reviews
Reviews in 79 cities Reviews in 79 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed March 30, 2013

We picked this resort for a birthday trip for a group of 5 based on good reviews and convenient location for traveling to the island without a car and were not disappointed. We booked a 2-bedroom apartment which has 2 bathrooms - a must for a large group. The master bedroom, living room and patio face the pool/beach area and have a beautiful view. The kitchen is large and well appointed including a dishwasher and a large fridge with an ice maker. There is a flat screen TV in the living room and each bedroom. The beds are very comfortable with nice bedding and pillows. The bathrooms are large. There is even an iPod dock. The apartment is large and very comfortable for a big group. We really enjoyed our stay.

The pool area is relatively small, but adequate. There water at the beach is very clear and calm. But we didn't spend much time there anyway as we explored other parts of the island during the day.

Finally, the location is great for someone without a car. There are plenty of restaurants available right across the street on the main road. It's also easy to take the local buses for only $1.50, which is much cheaper than the cabs at $5-10 per person. The buses are the same type of vans as the taxis, so there is really no difference except that the bus stops once in a while to pick up and drop off other passengers along the way. One of our buses even had a TV playing a new film.

Most nightlife is concentrated at Maho and buses stop running by 10pm. So if you want to go out a lot at night, it might make sense to stay at Maho Bay walking distance to Bliss club. Otherwise, it's $5 per person for a taxi (they charge per person).

Room Tip: All rooms face the ocean. We choose one on a higher floor and liked it.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Royal Palm Beach Resort, responded to this review, April 16, 2013
We are delighted to read that your expectations from our resort have been fulfilled and you were not disappointed with either our location, facilities available, or the appointment of our apartments. Thank you for sharing some of the tips with your fellow travellers! We hope to have a chance to give you another warm welcome in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kearney, Nebraska
Top Contributor
284 reviews 284 reviews
65 hotel reviews
Reviews in 107 cities Reviews in 107 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed March 26, 2013

We spent one night there and enjoyed the beach front views. Much better than Nebraska in March. Clean, well appointed rooms. Resturants accross a busy street. Suprisingly quiet rooms. Beach is small, but well protected...good for kids.

Room Tip: All rooms have a beach view
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Royal Palm Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Royal Palm Beach Resort

Address: 115 Welfare Road, Cole Bay 3035, St Maarten-St Martin
Location: Caribbean > St Maarten-St Martin > Sint Maarten > Cole Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Cole Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Royal Palm Beach Resort 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Tingo, Travelocity, Priceline, Odigeo, Venere and Otel so you can book your Royal Palm Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal Palm Beach Hotel Simpson Bay
Royal Palm St Maarten
Royal Palm Beach Club St Maarten

Owners: What's your side of the story?

If you own or manage Royal Palm Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.