My wife and I just returned from a week at the Royal Palms. Now, the area is perfect. Start your day off across the street at the St Marteen Yacht Club. Sid the bar keep is a ball and we enjoyed his company every morning. Also across the street is Lee's Grill. I highly reccommend the ribs. In the afternoon take a 3 minute down the street to Toppers and see Fiona. For dinner I'll reccommend the Palm's just a short walk up over the bridge. See Gregg the owner. Food is fantastic and its a great family run place. Tell him Dave and Joanne from Boston sent you.
Now back to the resort. The people at the front desk are ok but the hospitality ends there. The is a girl who's job it is to hand out towels. The hamper for the dirty ones is just 2 feet fom her but she can be bothered to put them in for you and won't give you a towel ticket back unless you put the towel in the hamper for her. I stood in amazement as she just refused to get off her behind and move 2 feet to put the dirty towels in the hamper.
It doesn't get any better when you get to the pool. At least 3 afternoons they had no bartender on. They did have a girl behind the bar but alll she did was crack a few beers. Did not know how to make drinks. When they called a bartender it took ten minutes for him to show up and he wasn't in a rush to make the drink either. We actually walked away. We smoke ( I know I know) and every time we sat at the bar and had a cigarette it amazed me that the bartenders sat there and until we asked for an ashtray they just watched. They knew we were smoking and paid as much detail to serving us drinks as they did to simply bring as ashtray.
On to the rooms. In the lobby you'll see a picture ot the CEO with the saying " Yes we can" and he also has a infomercial playing on the TV about attention to detail. This man has obviously not been to his resort here in some time. The screen door fell off ever time you open the sliders. They have a gym but after opening the sliders you won't need to work out as they were some of the toughest doors I'm ever opened. A 3.00 can of WD 40 would fix this and since housekeeping has to go out to the deck to clean they should know there is a issue. The windows were dirty, the AC leaked and for a man that boasts attention to detail there wasn't a clock in the whole suite that has the correct time. There were smaller other things that I could mention but if they miss the big stuff like I mentioned I wouldn't expect them to see the smaller things.
The area is great, try the places I mentioned as well as a trip to Orient beach and Cupacoy, my favorite. Plenty of places to walk to which was perfect because I won't want to be stuck on the resort for a week.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Odigeo and Tingo so you can book your Royal Palm Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Royal Palm Beach Hotel Simpson Bay
- Royal Palm St Maarten
- Royal Palm Beach Club St Maarten