My family and I booked a last-minute stay at the Lodge this week after a family emergency brought us back to Forest City. We had two suite rooms for two nights. Everything was great: spacious rooms, comfortable bed. All in all, the hotel was a nice respite. Hhowever, what really set it apart was the service.
I arrived several hours before my mother and brother, after a long day flying. I checked in and afterwards asked the woman at the desk if there were any toiletries I could buy, since I had forgotten to pack shaving cream. She apologized, then offered to pick up a can when she went to the store later that evening. When my brother checked in, there was a can of shaving cream and my change waiting for him. I've never experienced so kind a gesture of service, and I've stayed in a lot of hotels. This small gesture made a huge difference to me, and it's the reason why I give the Lodge a 5.
- Official Description (provided by the hotel):
- The Lodge Resort Hotel and Riverview Restaurant are located on 17 beautiful wooded acres adjacent to the Bear Creek Golf course and Winnebago River. In addition to golfing, other recreational activities including canoeing, cross-country skiing, hiking, bird-watching and fishing are popular on-site activities. The hiking trails are paved. There is a children's playground park within walking distance. We are located close to downtown, close to Waldorf College and close to Winnebago Industries. Free long distance phone, free high speed Wi-Fi and premium cable TV are provided. There is an on-site restaurant and free continental breakfast. ... more less
- Reservation Options:
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- Also Known As:
- The Lodge Resort Hotel And Restaurant Forest City, Iowa