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“Smokers Room” 3 of 5 stars
Review of Super 8 Dubuque/Galena

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Super 8 Dubuque/Galena
2.0 of 5 Motel   |   2730 Dodge St., Dubuque, IA 52003   |  
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Ranked #15 of 17 Hotels in Dubuque
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222 reviews from our community

Traveler rating
    38
    69
    54
    42
    19
See reviews for
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Eastern Oregon
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 4, 2013

There are lots of hotels and motels in Dubuque. This is one of the least expensive, and there's a reason for that: it's not very good.

Why is that? you ask. Let's see. I went to the grocery store, bought some ice cream, discovered the freezer portion of the fridge in my room was frozen shut. Hotel staff could only suggest I turn it off and wait for it to defost.

Mattress needed to be replaced.

No rooms in this place are at ground level; ground floor rooms are about four steps below grade. That put the window sill for my room right at ground level.

Motel is located on busy divided highway, but not at a traffic light. If you need to make a left turn out of the motel it can be challenging.

Only food service which does not require a drive is Mexican restaurant next door, which is OK but not outstanding. Most restaurants will require that left turn out of the motel.

Without too much effort or additional expense you can find better places to stay in Dubuque. Not recommended.

Room Tip: Choose one at a competing motel down the road.
See more room tips
  • Stayed June 2013, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed June 25, 2013

The location of the Super 8 is a good value and 5 minutes from downtown. Unfortunately, the customer service had a bit to be desired. We heard knocking at 8:30 am on a Saturday from housekeeping wanting to clean our room (we had a 2 day stay). We asked them to return closer to 10:30 am. We immediately heard shouting from a housekeeper to another about what room was cleaned. Really? It's not 9 am yet, and the town has casinos for late night people. We left when we indicated and returned at 8 pm to find our room not cleaned. When I went to the lobby, the desk clerk was texting away on her phone, and I had to get her attention. She asked if I needed anything, and I told her towels. She promised to bring them to me. She never did. When we checked out the next day, I told the clerk of our situation. She was apologetic, but made no attempt to discount our bill, give us a discount on a future stay, and only said she would mention our situation to housekeeping. On another note, the hotel needs to fire their painter. The person left colored paint on the ceiling, droplets on our bathroom fixtures, counter, and shower stall too. The lobby had colored paint marks on the ceilings too. I have never seen such a sloppy job of painting in a commercial establishment.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Dubuque/Galena

Address: 2730 Dodge St., Dubuque, IA 52003
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Business Hotel in Dubuque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Dubuque/Galena 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Super Eight Dubuque
Super 8 Dubuque/Galena Iowa
Dubuque Super 8
Dubuque Super Eight

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