I have stayed at the Julien several times and we love the grand old hotel. However the service does not match the quality of the hotel. We stayed the 13-15th of june.Once we checked in we searched the hotel for a luggage cart to move our own bags. They are on the first floor in the right corner past the elevator. The other option is hauling them up 2 flights of steps. This gets you to the elevator to finish hauling them to your room. after we hauled our own luggage we found the air conditioning wasn't working and the windows were dirty. Maintainance adjusted the air conditioning, I cleaned the big window. Friday was ok after we convinced housekeeping to clean our room. Saturday afternoon we called down and asked our room to be cleaned about 1:30, they said they would. We left for the afternoon and upon returning walked into a dirty room. At 5:30 they sent up a maintainance person to clean our room, while we were in it. This was uncomfortable for us so we went and sat in the haul. With two wedding parties downstairs we didn't have many options. At 6:50 we got back in our room. Needless to say I missed my dinner reservation at Timmermans Supper Club. This was for Fathers day and my Birthday. It was our first trip to Dubuque in almost 2 years. We were very disappointed. I would not recommend this hotel. I apoligize to the Supper Club for not making the reservation.
- Also Known As:
- Julien Hotel Dubuque
- Hotel Julien Dubuque Iowa
- Official Description (provided by the hotel):
- Experience this remarkable full service boutique hotel, offering the area's most elegant accommodations, cuisine and impeccable service. After a $30+ million complete renovation, the Hotel Julien Dubuque is now a true landmark of luxury and sophistication. The hotel's contemporary elegance and sumptuous comfort complement the grandeur of the historic Old Main District, which is home to many of the incredible sights and cultural experiences the region has to offer.Whatever journey brings you to the Hotel Julien Dubuque, we invite you to set aside a little time to take good care of yourself.Potosa Spa & fitness facility, located on the lower level of the Hotel Julien Dubuque, is the definition of an exceptional boutique hotel spa: Steeped in service, designed with tranquility in mind, true to the culture and history of the area, and restorative for mind and body. ... more less
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