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“Cleanliness is a virtue” 5 of 5 stars
Review of Hilton Garden Inn Dubuque Downtown

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Hilton Garden Inn Dubuque Downtown
3.0 of 5 Hotel   |   1801 Greyhound Park Drive, Dubuque, IA 52001   |  
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Ranked #5 of 17 Hotels in Dubuque
Certificate of Excellence 2014
Elmwood, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Cleanliness is a virtue”
5 of 5 stars Reviewed September 2, 2013

My husband was there with about 150 other guys in a fishing tournament and so I decided to go, stay alone in my own room, and wander the countryside during the days. I checked in earlier than I thought I should, but they let me. The restuarants I needed were of course close by and I ate breakfast at the hotel itself. I found it to be clean and the staff helpful. Would stay again.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, September 4, 2013
Thanks for your compliments of our hotel! We do value your opinion and look forward to seeing you soon! We do have a variety of amenities, something for everyone!
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285 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • German first
  • Italian first
  • Swedish first
  • Any
English first
Woodbury, Minnesota
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 24, 2013

Hotel was adequate for our family of 4. We were in IA on a mini summer vacation doing some biking with our 11 and 15 year olds. Pool and hot tub area was nice as was the work out room. Very clean and had everything that we were looking for. The rooms were clean and average compared to others that we have stayed in. Staff was not overly friendly...not real welcoming. The breakfast was very expensive. Decided to find breakfast elsewhere.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 26, 2013
Thanks for taking the time to compliment our hotel! We do have outstanding amenities, biking trails, pool, fitness room, as well as, gaming, restaurants for everyone! We do strive to welocme and treat every guest with hospitality and respect. On your next trip our way, please inquire regarding our breakfast packages that include cook to order breakfast. Thanks again and hope to see you soon!
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Dubuque, United States
1 review
3 of 5 stars Reviewed August 22, 2013

This hotel was average to me clean, nice bed, quiet all good attributes but for a regular room it was way overpriced and didn't even include breakfast. We were meeting friends there otherwise we would have stayed somewhere else comparable for 40% less

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 24, 2013
Thanks for taking the time to compliment my hotel! On you next visit, please inquire about our Bed and Breakfast packages that include two breakfasts included in your rate! We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 19, 2013

We loved this trip which was a good get a way for us. Short drive and loved that we never had to leave the building for dog races, casino, food, & very friendly staff! Thank you for a nice time away! Arnold, MO

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 21, 2013
Thank you for your compliments! We do have an outstanding property with something for everyone! I also will share your compliemts with my staff and we hope to see you soon.
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A TripAdvisor Member
5 of 5 stars Reviewed August 15, 2013

A very nice place to stay. We especially enjoyed that it was so conveniently connected to Houllihan's, the Dubuque Dog Track , and the Mystique Casino. We enjoyed using the pool and the staff at the hotel were very helpful.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 17, 2013
Thanks for your compliments regarding our property and amenties! We do certainly have excellent restaurants, gaming and outdoor walking trails for your enjoyment. I will share your comments with my staff, we look forward to seeing you soon!
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Kenosha, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 15, 2013

Very nice hotel. We had a very rested time there. We rode our Harleys and were a little tired and the hotel was very quiet and the guests were all very nice. The staff was very friendly and helpful. We also liked the fact that Houlihans was attached to the hotel. Very convenient. Only negative thing would be there was no free continental breakfast included with the room. That was extra.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 17, 2013
Thank-you for taking the time to compliment our property! I will share your compliments with our staff, we certainly look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, NC
Top Contributor
91 reviews 91 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 13, 2013

This hotel isn't new but it sure feels like it. Very clean, fresh, comfortable and the staff is fabulous. There is a nice courtyard with table for those who smoke and the best part is, it's connect to the Mystique casino! The only issue I have is the price of the breakfast. $17 with tip is pricey for breakfast unless you eat everything available. There should be less expensive options.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 15, 2013
Thank-you for the compliments of our hotel! We do have an outstanding property, with amenities for everyone! Gaming, restaurants and just simply to relax. I will share your compliments with my staff and we look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Drive, Dubuque, IA 52001
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Casino and Gambling Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
#3 Business Hotel in Dubuque
#3 Romantic Hotel in Dubuque
#5 Family Hotel in Dubuque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa

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