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“Excellent!” 5 of 5 stars
Review of Hilton Garden Inn Dubuque Downtown

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Hilton Garden Inn Dubuque Downtown
3.0 of 5 Hotel   |   1801 Greyhound Park Drive, Dubuque, IA 52001   |  
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Ranked #5 of 17 Hotels in Dubuque
Certificate of Excellence 2014
Walworth, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent!”
5 of 5 stars Reviewed June 21, 2013

This is one of our favorite places to stay. The staff has ALWAYS been friendly and accommodating. The beds are by far the most comfortable we have had in a hotel. The hotel is very clean as well. No complaints at all. It is attached to the dog tack/casino making it very convenient.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 24, 2013
Thanks for the outstanding review! We do have everything you need in one spot, hotel, restaurants, casino, dog racing, biking trails and Mystique Ice Arena very close by. We look forward to seeing you again on your next visit!
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285 reviews from our community

Traveler rating
    143
    95
    22
    10
    15
See reviews for
56
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Decatur, IL
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 17, 2013

This Hotel was really nice and very enjoyable with a Houlihans restaurant, a Greyhound Track and a Casino all attached to it. We parked and was entertained all night long! We ate at Champagne's in the Casino. It was pricey but delicious. It was truly a fun filled evening.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 19, 2013
Thanks again for your compliments regarding my property! We do have outstanding amenities, and certainly hope to see you soon!
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Lake Villa, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 13, 2013

Good location - convenient to Galena IL. - plenty of recreation on premise with Casino & Greyhound Track attached to the hotel. Houlihans restaurant also attached to the Hotel - so in bad weather you never have to step outside.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 19, 2013
Thanks for taking the time to review our property! We do offer comfortable amenities, gaming, shopping, and with an indoor walkway to the casino, it is very convenient!
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Lincoln, Nebraska
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 30, 2013

Room was clean but the basics were overlooked. The tissue box only had three tissues left. Two rolls of toilet paper both with about 30 sheets left. Details! Other than that the room was nice, with micro, fridge and a good quality TV & good internet.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 19, 2013
Thank-you for bringing your concerns to our attention. I will be sure to address them with our housekeeping team, and hope to see you soon!
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milwaukee, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 24, 2013

When Allison checked us in she was VERY friendly as well as professional, we are currently making plans to stay again in June 2013. When passing through the lobby later she again greeted us We were impressed!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 19, 2013
Thank-you for sharing your compliments of out team member Allison! We will be sure to recognize her outstanding customer service, and look forward to seeing you in June!
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Plover, Wisconsin
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 21, 2013

The hotel was very modern and clean. Very convenient to a restaurant and the casino and dog tack as they have enclosed passage ways. Breakfast is not included but thy do have and excellent full breakfast or continental breakfast at a reasonable price. We took the package deal as we did gamble at the casino. It is also only a couple miles from another casino.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 19, 2013
Our Stay and Play package is an outstanding offer, we are glad you enjoyed your visit with us, gaming, dinner all with an indoor walkway to the casino, we have everything right here for your getaway! Thanks again and see you soon!
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Pleasant Prairie, United States
1 review
4 of 5 stars Reviewed May 15, 2013

Very clean, comfortable rooms. Service is great. Easy access to casino and dog track. Breakfast at in hotel restaurant is a bit pricey. Rooms and entire hotel is very clean. Houlihans next door is a nice dinner option.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 1, 2013
Thank you for your compliments regarding our property! We do have outstanding amenities, several restaurant options, and walking trails with outstanding river views! We all look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Drive, Dubuque, IA 52001
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Casino and Gambling Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dubuque
#3 Business Hotel in Dubuque
#5 Family Hotel in Dubuque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa

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