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“Great place to stay” 4 of 5 stars
Review of Hilton Garden Inn Dubuque Downtown

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Hilton Garden Inn Dubuque Downtown
3.0 of 5 Hotel   |   1801 Greyhound Park Drive, Dubuque, IA 52001   |  
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Ranked #4 of 17 Hotels in Dubuque
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great place to stay”
4 of 5 stars Reviewed September 11, 2012 via mobile

Wife and I stayed here for three nights. The hotel is very easy to get to and is connected to the Mystique Casino and Houlihan's restaurant. If you're going to the casino, it doesn't get any more convenient. The lobby is sparkling and our room was clean. We enjoyed the made-to-order hot breakfasts; you get your choice of typical breakfast fare such as eggs in many styles, omelettes, bacon, ham, pancakes, etc. The beds have an adjustable firmness system; we only found this out by seeing one of the signs in the elevator; we didn't see it mentioned prominently in the room. It made for a very rough first night for my wife. Once we found that little dial tucked into the mattress under the bed cover and reduced the firmness, she slept great the remaining two nights. Our room actually had a view of the greyhound track; it was fun to watch the races. The hotel pool was sparkling clean. Overall a very good experience. We would stay here again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, September 12, 2012
Thanks so much for the wonderful comments regarding my hotel and all of it's amenities! We have everything you need for a relaxing stay, filled with gaming, restaurants and just relaxing by the pool! Please feel free to reach out to me directly to help plan your next visit with us! Thanks again for choosing Hilton Garden Inn Dubuque!
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249 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Watertown, Wisconsin
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 9, 2012

Nothing special , comfortable roooms a bit loud( thin walls) no continental breakfast just a pricey breakfast instead) would I stay there again = yes
We stayed there on a weekend Harley trip and we enjoyed our trip.
Coffee was great but there food was over priced but all and all I would stay ther again.
the pool and hot tub were nice, everyone was gambling so my wife and i enjoyed it by ourselfs. :-)

Room Tip: We stayed there on a weekend Harley trip and we enjoyed our trip. Coffee was great but there food w...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, September 10, 2012
Thanks for your comments regarding my hotel! We certainly do have a wonderful pool and spa are, I am glad you enjoyed it so much. We do serve cook to order breakfast for $13.95, omlets, eggs to order, bacon, waffels, pancakes, and all the continential side you can possibly enjoy. Please call me directly on your next visit, I would love to make the arrangements for you, and treat you to breakfast as well! Thanks again!
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Sun Prairie, WI
Top Contributor
129 reviews 129 reviews
28 hotel reviews
Reviews in 48 cities Reviews in 48 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 12, 2012

We have stayed here before and are never disappointed. Always clean, always friendly, helpful staff and great location next to Mystique casino. We paid "full price" which was very reasonable for the accomodations provided. It is always quiet (no kids running the halls and yelling) and easy to find parking. No negatives to report.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 28, 2012
Thanks again for your compliments regarding my hotel and staff! I will certainly pass them along! If I can assist you with anything on a future visit, please let me know.
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Saint Paul, Minnesota
Top Contributor
173 reviews 173 reviews
142 hotel reviews
Reviews in 101 cities Reviews in 101 cities
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed August 10, 2012

Can't say there was anything particularly outstanding about this place, but I always prefer consistency over surprises. The casino (too smoky for us to stay) is attached on one side (along with the dog racing park). There's a Houlihan's on the other end. The whole complex sits on an island in the river (on the Iowa side). It's a very short drive into the central Dubuque district and you can find some interesting bars (Busted Lift and Hub) along with a few restaurants. Best deal we found: Paul's Tavern ($1.50 Old Style beers and $2.50 burgers!).

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 28, 2012
Thanks again for the compliments on our property! It is very convenient with the hotel, Houlihan's and Mystique Casino all located under one roof! And yes, Paul's Tap is awesome! Those burgers are incrediable! See you soon!
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Madison WI
Top Contributor
72 reviews 72 reviews
60 hotel reviews
Reviews in 39 cities Reviews in 39 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 31, 2012

This HGI is just over the bridge from Wisconsin, on the approach to downtown Dubuque. Getting into the downtown area from here is easy. Parking is plentiful and free. It is adjacent to one of the few greyhound racing parks still operating, so it might be busy and noisy when races are going on. We came to visit the national mississippi river museum and aquarium, about 2.5 miles from the hotel.

Accommodations are standard for this Hilton brand and the hotel was very clean. Wifi is free and worked well. We experienced no problems during our stay. There is an independent full service restaurant attached. There is a nice ped/bike trail on the north and west side of the hotel that goes over to Riverview Park; it makes for a nice evening walk by the river if the weather is nice.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 2, 2012
Thank-you for the compliments on our property! We are located right next to Mystique Casino, and are connected with a walkway. The outdoor walking trails are awesome for an early morning walk or bike ride! Thanks again and look forward to seeing you soon!
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Madison, Wisconsin
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 23, 2012

My husband & I (and occasionally another couple traveling with us) have stayed at the HGI possibly a dozen times over the past several years. It just occurred to me that I have never written a review. Originally we stayed here because of the convenient location next to the Mystique Casino/Dog Track. Then we started bringing our watercraft so that we could spend time (to get out of the casino) on the Mississippi River and there is a boat landing conveniently located about 3 minutes away. The HGI is exceptional. The rooms have been updated and are very clean, the employees are VERY pleasant and helpful (if help is needed), and the pool area is nice/clean as well as the outside grounds. The beds are really comfortable. We stay here every time we are in Dubuque. A perfect ending to this review would be if HGI could just help us WIN at the casino! :-)

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, July 25, 2012
Thnak-you so much for staying with us! We certainly will share your compliments with our staff! It is a great destination for boaters to dock, call our shuttle and begin to enjoy our hotel, restaurants and casino! Thanks again and look forward to seeing you soon!
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Peoria
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 18, 2012

Prior to our visit, I researched this hotel on Tripadvisor, and it was very helpful. So, here is my input...

We visited this hotel in June with my family (wife and two young kids) for a three night stay (Thursday, Friday, Saturday). I had been a little concerned that because the hotel is attached to a casino and greyhound track, that the clientele might be a little dicey for a family-friendly visit. This was not at all the case, and we actually really enjoyed watching the races from our third floor room, and did poke our head into the casino to check it out. The hotel is SPOTLESS, including the terrific pool, which was barely utilized. In fact, several times we were the only ones there. We ate at the adjacent restaraunt, which was fine. Adequate, a little overpriced, decent service, but a place where mom and dad can have a glass of wine but it is still fine for kids. Very helpful staff, excellent made-to-order breakfast, and polite Iowan's at every turn. I highly reccommend this hotel.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, July 23, 2012
Thank you for the kind review! Our pool is perfect for families wanting to relax versus craziness from a waterpark. Excited for you to stay with us again in the future.
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Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Drive, Dubuque, IA 52001
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Dubuque
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa

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