Arrived 10PM and asked for King non smoking. Quoted me $89. I asked if they had a better rate. The girl said no. I knew I could stay at the new HILTON Garden Inn for that price and told her. She then came across with $70. That brought the owner/manager out of the back and he assigned the room. The room was OK, but hot. I turned on the AC but only warm air. I called the desk and was told to wait 10 minutes and it would cool down. Being tired I fell asleep immediately, only to wake up at 2:30 sweating profusely. I called the desk and received a very nice "I am sorry, do you want another room". It's AC worked well immediately In the morning I asked the owner for some compensation and he told me I was switched to a better room and forget it. I protested to no avail. I left telling him he could read about himself on TRIPADVISOR. Stay at the Hilton Garden Inn across from the Diamond Jo Casino. All you have to do is show a Diamond Jo card to get $89 rate. They are free at the casino.
- Also Known As:
- Heartland Hotel Dubuque South
- Econo Lodge Inn & Suites Dubuque Iowa
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