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“Had Never Been to Des Moines, and Made the Right Hotel Choice!” 4 of 5 stars
Review of Hampton Inn Des Moines-Airport

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Hampton Inn Des Moines-Airport
2.5 of 5 Hotel   |   5001 Fleur Drive, Des Moines, IA 50321   |  
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Ranked #9 of 46 hotels in Des Moines
Galena, Illinois
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Had Never Been to Des Moines, and Made the Right Hotel Choice!”
4 of 5 stars Reviewed September 18, 2013

Hilton Honors is one of the hotel loyalty programs to which I belong, and Hampton inns are fairly predictable as to the quality of lodging and breakfasts. We were in Des Moines to see "Jersey Boys" ( a must see show by the way !) and I had to choose from among three Hampton Inns. This one was actually the farthest west by a few miles and I had concerns about being right next to the airport, but this turned out to be the best choice. I relied upon other Trip Advisor reviews, and we heard no noise from the airport. I used some of my Hilton points to help offset the costs of the show tickets and travel expenses as Des Moines is 225 miles from home. That is quite a ways to go to see a show, but that is how good "Jersey Boys" is, and it wasn't going to be any closer to us any time soon! All the stores and restaurants one would want are along the same four lane boulevard as is this Hampton, except Red Lobster, which we wanted to go to for dinner, but that was only six miles further northwest. Our room on the first floor was quiet, good size, clean, and comfortable with a good air conditioning unit. There was plentiful free parking, the building is secure, requiring key cards to enter all doors, and the breakfast was typical Hampton, but the coffee is not good. My wife wouldn't even drink it. (The afternoon cookies were excellent, which I have a weakness for.) There was adequate seating for those eating breakfast. With the airport so close, many of the clientele appeared to be business people but there were some families present. The hotel seems to be popular but it was quiet the one night we stayed there. Not sure what would ever bring us back to Des Moines, which is a typical nice, friendly Iowa city, but if we do return, we will stay at this Hampton inn again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review, October 2, 2013
Thank you for taking the time to give feedback during your stay with us. I am glad that you chose our property for the destination of your long journey. We have many amenities available to make our guests feet the utmost comfortable during their stay. Also, Des Moines has a lot to offer than one expects. We hope to see you again when future travels bring you to Des Moines! Thanks again!
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156 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Schaumburg, Illinois
2 reviews
1 of 5 stars Reviewed September 3, 2013

We checked into this hotel late at night with 3 very sleepy small children. The front desk staff was friendly and checked us in fairly quickly. The elevators were located down the main hall (strange set up). We walked into the elevator and was engulfed in HOT air - no air conditioning. Granted it had been 107 during the day but no air in the elevator? Then when attempting to open our room door - of course our key didn't work. I had to go back to the front desk and start all over again. Once in the room we were shocked on how small it was. When the couch was pulled out for the kids there was barely enough room to squeeze by to get to the bathroom. I called down for a blanket for the pullout and they were apparently out of blankets. As it turned out the room was hot and I don't think cooled down until the next morning so blankets weren't really needed anyway. Breakfast was open at 5AM which was great as we had an event we had to be at by 6:30AM and wanted kids to eat before we left. For the money we paid, this was not a good experience. I would not recommend this for a family stop.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review, September 4, 2013
Hello! Thank you for taking the time to tell us about your stay. I apologize about the high temperatures in the elevator and in your room. We have had our maintenance supervisor hard at work this week making sure our air conditioners and temperatures in the hallways are at comfortable levels. I am glad that we were able to accommodate the early breakfast, as it was a very busy event over the weekend! I hope you give us another try when future travels bring you Des Moines.
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Minneapolis, Minnesota
Top Contributor
119 reviews 119 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 2, 2013 via mobile

My boyfriend and I spent two nights at the Des Moines airport Hampton Inn last weekend, and we had a very pleasant stay. It was 101 degrees in Des Moines the first day we were there, but our room was nice, clean and cool, the outdoor pool was refreshing, and for the price we truly had no complaints. I used Hilton Honors points the first night, and paid for the second night. It's a quick 5 minute drive to all the great restaurants downtown, or to the interstate. We also enjoyed Skip's restaurant nearby (we should've taken the free Hampton shuttle!). There's a huge HyVee grocery and liquor store three blocks away, in addition to a nice movie theater, Walgreens, and several other retail stores and fast food restaurants, so we liked the location. The fitness center is well equipped with nice equipment, a TV, and cold drinking water, but it could use a fan. We've stayed downtown previously, and while it's nice to be able to walk most places, the Hampton Inn has free parking, free breakfast, quiet rooms, and a convenient location, especially if you're using the airport. I only heard a few planes during daylight hours, which didn't bother either of us. The free breakfast is of average quality, but there are several items from which to choose. As with the Hampton Inn in Duluth, MN, we thought the coffee in the breakfast area is terrible. Make coffee in your room with the provided coffee and machine; it is noticeably better. (A Starbucks is about three blocks north, too.)The staff is very friendly and helpful. We would definitely stay here again.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review, October 2, 2013
Thank you for taking time to give us feedback during your stay! I am glad that our location worked out for you, and yes, everything in the city is a 20 minute or less drive, so our location is great! We hope to see you again when future travels bring you to Des Moines!
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Tempe, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 2, 2013

Of the hotels that are reasonably priced and close to the airport this is the best one. Just wish they had some kind of edible food available in the hotel or close by for late night arrivals. The Perkins restaurant they recommended was horrible, but the actual hotel was great.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review, October 2, 2013
Thank you for taking the time to give feedback during your recent stay with us. I am glad that you enjoyed your stay with us! Personally, I do wish we would have a better mix of restaurants in our area, especially given that the airport is nearby. Our local restaurants are great, but the mix of familiar restaurants are somewhat weak. That said, we hope to see you again when future travels bring you to Des Moines!
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Valrico, Florida
Top Contributor
88 reviews 88 reviews
12 hotel reviews
Reviews in 34 cities Reviews in 34 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 1, 2013 via mobile

I stayed in this hotel after a late night flight into Des Moines. The hotel is a typical Hampton setup, so no surprises there. The hotel was rather hot, so it took some time to get the room cooled off for the evening. Still, it is just a second to get from the airport, and rather close to the interstate should you need it the next morning. Overall, nothing fancy, but a decent place to lay your head for the evening.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review, September 2, 2013
Thank you for taking the time to tell us about your stay. I am glad that we were able to accommodate to your needs. It is very convenient being just across the street from the airport! We hope to see you again when future travels bring you to Des Moines! Thanks again!
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Top Contributor
138 reviews 138 reviews
88 hotel reviews
Reviews in 83 cities Reviews in 83 cities
202 helpful votes 202 helpful votes
3 of 5 stars Reviewed August 29, 2013

We stay at a lot of Hamptons and have been here previously. It's starting to lose its grip on being up to Hampton standards, and isn't quite as nice as it was when we were here 5 or so years ago.

It was a bit of a flashback when we walked into the room, because it looked exactly the same as the like time we were here. And the room itself was perfectly functional. Again, a bit dated compared to most Hamptons, but everything worked. We were in a non-smoking room, but much of the rest of the floor was comprised of smoking rooms and the hallway just reeked. I was a bit concerned that it might drift into our room, but thankfully that wasn't an issue.

It took me a bit to realize they did indeed have a business center, as it's kind of hidden away on the 2nd floor. The breakfast area is fine. Again, a bit dark for a Hampton. (The newer ones are just brighter and more wide open.)

This one worked in a pinch, but we'll probably aim for the West Des Moines location on future trips.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan B, Guest Relations Manager at Hampton Inn Des Moines-Airport, responded to this review, September 2, 2013
Thank you for taking the time to tell us about your recent stay. I would like to announce that we are undergoing renovations this fall (2013), and our rooms and corridors will receive a complete makeover! We renovated our lobby in 2012, therefore, as a result, the business center was moved from the lobby to the second floor. We hope that you will give us another try when future travels bring you to Des Moines! Thanks again!
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Glen Carbon, Illinois, United States
Top Contributor
119 reviews 119 reviews
48 hotel reviews
Reviews in 67 cities Reviews in 67 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 18, 2013

Basic, room was clean, water pressure was good, breakfast was the standard HI breakfast. The fitness center had a bike and weights so that is a plus. Even though located right across from the hotel, I did not hear a plane all night. Exactly the type of in and out hotel I look for.

Room Tip: the front is on Fleur, right across from the airport. The back of the hotel is more isolated.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathan B, Public Relations Manager at Hampton Inn Des Moines-Airport, responded to this review, September 2, 2013
Thank you for taking the time to give feedback regarding your stay with us! I am glad that you enjoyed your stay! We hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Des Moines-Airport

Address: 5001 Fleur Drive, Des Moines, IA 50321
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Des Moines
#7 Family Hotel in Des Moines
#7 Romantic Hotel in Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Des Moines-Airport 2.5*
Official Description (provided by the hotel):
Welcome to the Hampton Inn Des Moines Airport hotel!Here at the Hampton Inn Des Moines Airport hotel we strive to provide each and every guest with superior accommodations and unrivaled service.We are conveniently located directly across from the Des Moines International Airport and just under 4 miles from the center of Downtown. Our ideal location allows access to many area businesses and local attractions, such as Wells Fargo Arena at the Iowa Events Center.We Love Having You Here!! ... more   less 
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Also Known As:
Hampton Inn Des Moines-Airport Iowa
Des Moines Hampton Inn

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