The kids loved the pool and had a great time, but we were stuck in an "upgraded" room that had a hall on both sides. Trying to get your 1 yr old to sleep at 11 pm when kids are running the halls and the large party table outside your room is going strong is impossible. I could have had a conversation with the party from inside my room the walls were so thin. In the morning after taking my shower, I found out we didn't have any towels.
To top it off, as I was taking a load of stuff out to the car the maid walked into our room while my wife was in the shower (Extremely unacceptable). During checkout, I informed them that I was not paying the room and they are lucky that I wasn't going further. The front desk clerk said I'll have to put it aside and talk to the manager later as we had already authorized them to charge the credit card. I looked at him and said, I'm not walking away until you take the charge off my room, the other person at the front desk said just credit him out.
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- Also Known As:
- Ramada Tropics Hotel Des Moines
- Ramada Hotel Des Moines
- Des Moines Ramada
- Ramada Des Moines
- Ramada Tropics Resort / Conference Center Des Moines Iowa