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“Great staff” 4 of 5 stars
Review of Ramada Tropics Resort / Conference Center Des Moines

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Ramada Tropics Resort / Conference Center Des Moines
3.0 of 5 Hotel   |   5000 Merle Hay Road, Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)   |  
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Ranked #14 of 46 Hotels in Des Moines
La Porte City, Iowa, United States
1 review
“Great staff”
4 of 5 stars Reviewed February 20, 2013

Just stayed there on 14 Feb. Staff was very friendly and accommodating. They were out of rooms with 2 queens, so they upgraded my family and I to the Presidential Suite for no extra cost. 700+ square foot. It was very nice. Beds were very comfortable and the rooms were very clean. No complaints. Late checkout...no problem.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,022 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Any
English first
Des Moines
1 review
4 of 5 stars Reviewed February 20, 2013

Like the room, the pizza is not so good. Was ver unhappy we did not order breakfast the next morning so that my child would have time to swim before we checked out and ended up standing in the hallway waiting a whole hour for the pool to open. That is the whole reason we chose this hotel, to use the swim park. On top of that one whole pool was closed and water slides we're down so the other pools ended up being so packed u could bareley move around! Also did not like the fact the hot tub was packed full of children, it should be adults only!

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Tropics Resort / Conference Center Des Moines

Address: 5000 Merle Hay Road, Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Tropics Resort / Conference Center Des Moines 3*
Number of rooms: 166
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Also Known As:
Ramada Tropics Hotel Des Moines
Ramada Hotel Des Moines
Des Moines Ramada
Ramada Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa

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