I have stayed here many times over the years.
Here is my breakdown:
Their staff have always been nice to me. Although sometimes hard to find the Valet staff. I believe that they are also the bellhops, so they often run errands as well.
I would definitely recommend more full-time dedicated valet staff.
AMAZING Staff. I forget his name, but the gentleman working the night of 4/11/2013 was absolutely amazing. Got me blue-cheese stuff olives when I asked (had to go into the back to make them, but still did).
Totally went above and beyond the call of duty.
Friendly. Always greeted me with a smile and hello as I entered. Recognized my Platinum status.
Sucks. Sorry to be so blunt. As I said, I have stayed here several times over the years (probably at 5) and have to say, every time that the internet service sucks.
I am a business traveler and have to be able to connect to the VPN for work. The network dropped so much that I could never stay connected. I couldn't even stay connected long enough on my iPad to be able to download an app.
I did end up going to the lobby bar to use the internet (the connection in the lobby much better then the rest of the hotel).
I understand it's an old hotel, but internet in today's society (especially for the business traveler) is one of those things that HAS to be up to speed and work reliably.
The TV stations had several blank channels and not many at that. Meh... it's a hit and miss in every city you go to whether "your" channel will be on the TV.
Beautiful building, modern lobby. Would have been nice to have somewhere to put my clothes if I wanted to unpack. The rooms, depending on which you get of course, are typically big enough to fit a dresser in. It would be nice to look into that as it's a common amenity in most hotels now a days. I'd recommend staying here, just be aware of the internet.
- Official Description (provided by the hotel):
- This historic hotel, located in the heart of downtown Des Moines, Iowa is within walking distance to Wells Fargo Arena, Iowa Events Center, Civic Center of Greater Des Moines, Court Avenue restaurants and nightlife and East Village restaurants and shops. Start your day off right with a visit to Coda Coffee, located on the street level of the hotel, for freshly brewed Starbucks beverages. Then return in the evening to Coda Lounge to discover the hottest new lounge in downtown Des Moines. Don't miss the contemporary midwest cuisine and local products served in BOS restaurant, also located street level in the hotel. Additional amenities enjoyed by guests include a fitness center, indoor pool, whirlpool, complimentary airport transportation and complimentary wireless service. If you’re searching for a venue to host a romantic wedding, a business meeting or a conference, this hotel features over 12,000 square feet of function space, innovative meeting technology and a creative catering and culinary team. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Des Moines
- Des Moines Renaissance
- Renaissance Savery Hotel Des Moines, Iowa