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“Stay at Magunon Hotel Des Moines” 4 of 5 stars
Review of Ramada Des Moines Airport

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Ramada Des Moines Airport
3.0 of 5 Hotel   |   1810 Army Post Road, Des Moines, IA 50315 (Formerly Magnuson Hotel Des Moines Airport)   |  
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Ranked #27 of 46 Hotels in Des Moines
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112 reviews from our community

Traveler rating
    28
    27
    23
    21
    13
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32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 28, 2014

My family and I were traveling this past weekend and stayed at the Ramada Inn in Des Moines IA- The service was horrible, the staff was condescending and the rooms were soo dirty. I found used clothing in my bed, and when I brought it to managements attention, they insinuated that I put it there myself-can you believe that-they told me that no one has ever stayed in that particular room before and that my family was the only family that has stayed their since they began what they call a "renovation"-Whatever!!! There was also a domestic fight early Sunday morning, which took several phone call to the front desk before the police was actually called-Really???? I bet we had two hours of sleep all night. Finally when we checked out-all I heard was complaining by the front desk staff about how they were sick of dealing with customers and their complaining. Scariest place ever-Do not stay there.

Room Tip: Check your room out before you actually pay-make sure the bedding is clean.
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  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 30, 2014

Had this hotel booked for me by corporate as I was presenting a seminar in one of the ballrooms. Upon my arrival the front desk staff was not very interested in assisting me with any questions I had regarding the ballroom setup for the presentation. The hotel is in very bad shape. Maintenance and remodeling is definitely not the ownerships priority. Rooms had very old furniture and bathrooms not in good repair. If I return to the area I will definitely avoid this hotel!!!!!!

Room Tip: go to another hotel
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  • Stayed January 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoughton, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 30, 2013

We stayed here while visiting family in Des Moines and it works very well for us. This is the third time we've stayed here and have been comfortable each time. This time we were in an interior room and it got a little warm, even though it was minus 5 outside and we had the air conditioner on, we didn't sleep well. The complimentary hot breakfast is adequate and filling. We will definitely stay here again.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laramie, Wyoming, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2013

This place sucks!!! I came here on a trip so i didnt choose this hotel. The beds had pubic hairs all in them. The sheets have bed bugs. The air conditioner wasnt cleaned since last century so it makes the air all musty and gross. I instantly had a headache when i walked in the room because the air conditioner contaminated the air. The complementary breakfast was served with cold eggs and the toasters didnt even work either. The floor was sticky and my flip flops fell off a few times because they kept sticking the floor. A motel 8 would have been better than this.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AirportHotelDSM, General Manager at Ramada Des Moines Airport, responded to this review, December 17, 2013
Thank you for your feedback. We are very sorry you did not have a stay that met your expectations and I would like to assure you that there are no bed bugs on this property. We do strive to provide a very clean and comfortable guest room and your issues were discussed with our housekeeping department. We have made some staffing changes including management in both the hotel and restaurant and currently renovating the property so I hope you give us another opportunity the next time you are in Des Moines.
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Marshalltown, Iowa
Top Contributor
134 reviews 134 reviews
20 hotel reviews
Reviews in 44 cities Reviews in 44 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 5, 2013

Was in Des Moines for a conference and this hotel worked out well. We were in an interior room and it was a bit musty when we 1st arrived, but after running the A/C it was better. The room was very clean. The beds were comfortable. We really enjoyed the complimentary hot breakfast. The free WiFi was also appreciated. The staff was very friendly and helpful. I'd stay here again for a short time.

Room Tip: Inner rooms smell musty.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AirportHotelDSM, General Manager at Ramada Des Moines Airport, responded to this review, December 17, 2013
Thank you for your feedback, we appreciate you staying with us while in Des Moines!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Des Moines Airport

Address: 1810 Army Post Road, Des Moines, IA 50315 (Formerly Magnuson Hotel Des Moines Airport)
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 46 Hotels in Des Moines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Des Moines Airport 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Des Moines Best Western
Best Western Des Moines
Ramada Des Moines Airport Iowa

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