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“Wonderful stay” 5 of 5 stars
Review of Quality Inn & Suites Event Center

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Quality Inn & Suites Event Center
2.0 of 5 Hotel   |   929 3rd Street, Des Moines, IA 50309   |  
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Ranked #21 of 46 Hotels in Des Moines
Burlington, Iowa
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
89 helpful votes 89 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed July 24, 2014

Wonderful stay. We came to stay here while going to see Joel Osteen next door at the Wells Fargo Center. Talk about convenient. We were able to park at the hotel and walk there within 5 mins. I was concerned about others parking at the hotel for this event, but they checked each vehicle that came in making sure that they were staying at the hotel....how smart. The woman at the front desk was so polite too- Breakfast was okay, they were out of Waffle mix when we got there, but those things happen. My only real issue was that the AC in the rooms sounded so loud at night when it kicked on, I woke up pretty scared wondering what the noise was in my room, but finally figured it out. Also wish that the showers were non-slip- other from that, perfect hotel. My room had a view of the hotel and it was beautiful. OHHH, if you are scared of elevators, like my daughter, I recommend the stairs, the elevators are smaller than any I have been in, in my life.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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91 reviews from our community

Traveler rating
    13
    30
    27
    14
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Top Contributor
97 reviews 97 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 23, 2014

Front desk people were excellent! The room was reasonably clean with a few unvacuumed very small pieces of garbage between the night table and the bed. When I tried to open the desk drawer to see if there was stationary in there, it fell apart on me. Buffet breakfast was complimentary and was tasty, but the serving roll-up metal scrambled eggs holder fell apart also! When I think of this it's actually funny, except that it was hot. Overall, I slept well and enjoyed my stay, particularly because of the friendly staff!

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Cloud, Minnesota
Top Contributor
260 reviews 260 reviews
86 hotel reviews
Reviews in 96 cities Reviews in 96 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed June 10, 2014

Hotel has a great asset...its location. Which in turn lead me to great restaurants..Hotel was a little under lockdown with the Cher concert but parking was there because of lockdown...I had a room end of the hall on the 5th floor, it was clean, modern and comfortable and on a concert night quiet. Price was higher because of concert but location is everything. I was kind of a late check in so I immediately went to eat...I checked out there bar which was quaint. There are so many things to do downtown. At check in they recommended Buzzard Billy's which is fabulous for Cajun food and drinks.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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KC
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here during a business trip. Usually I tend to stay in the outskirts rather than deep in the heart of the city - but I really liked this location! There was a view of the river from my window and it wasn't as noisy as some of the other downtown areas I have been to.
Right after I checked in an entire school bus of students arrived. I was thinking OMG - but I really didn't hear them all night!
I believe the person on the front desk made sure there was some distance between us.
God love her!

Room Tip: Ask for the top floor river view
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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Waterloo, Iowa
Top Contributor
69 reviews 69 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 28, 2014

We stayed here for four nights while playing in State Pool Tournament over at Hy Vee Center. This is the closest and in walking distance to the Hy Vee Center and Wells Fargo Arena. The other Downtown hotels were far enough that most folks used the shuttle busses to go back and fourth. This hotel packs a lot of value as they have free parking, free Wi-Fi and a nice Breakfast buffet plus have a coffee service in the lobby.But no rewards points or credits given for Choice Hotels because of the "block rate". So we may just switch next year to a loyalty program that still awards points like Starwood or Hilton.
They have a pool and no hot tub so again, may shop around next year for a hot tub hotel that awards loyalty points. Staff was very nice, room clean, comfy and quiet. A pretty nice restaurant is in the hotel and open from 4 pm to about 10 pm. Sandwich and app menu.

Room Tip: Some rooms have fridge and microwave but you need to ask and pay only about $5 more per night if you...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 21, 2014

Hotel is under renovations which was not mentioned on web site or during reservation process. Gym is small with antiquated equipment. Complimentary breakfast is very limited compared to Hampton Inn and breakfast area was worn and dirty. Windows overlooking River looked like they hadn't been cleaned in weeks. Room was dingy, bathroom was tiny and low end. Bed was ok and location was good but overall the Quality is very low.

Room Tip: Spend a little more and go somewhere else.
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  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Britt, Iowa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2014

VERY COLD on the first floor. Really need to address the entry to the hotel. Elevators were very small and slow. Staff was very helpful at the front desk but VERY RUDE at the lounge. Had to find a bartender to take our order and had to do the same to pay our tab which was only one drink as she never acknowledged us again after "serving" us the first time. 1 1/2 hour wait at the restaurant....not good. Quiet for the most part which was much appreciated.





Room Tip: Need bigger pillows and not so many small ones
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  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn & Suites Event Center

Address: 929 3rd Street, Des Moines, IA 50309
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 46 Hotels in Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites Event Center 2*
Number of rooms: 165
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Also Known As:
Quality Inn And Suites Event Center
Quality Inn & Suites Event Hotel Des Moines
Quality Inn Event Center
Quality Inn Des Moines
Des Moines Quality Inn
Quality Inn & Suites Event Center Des Moines, Iowa

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