I am a disabled veteran on kidney dialysis, which always makes long-distance travel a challenge. But I refuse to be defined by kidney disease. Grateful to have lived long enough to reach the age of 50, I decided to celebrate the Big 5-0 by taking a vacation to Des Moines, I chose the Econo Lodge because it was cheaper than staying downtown, and was on a city bus line (very important to me, because I choose a car-free life), A fairly new facility, my room was a wheelchair-accessible suite on the !st floor with microwave and refrigerator, free Wi-Fi, a flat-screen TV, and a very comfortable bed. Breakfast had a good variety of items: bagels, donuts, make-your-own waffles, mini-omelets, biscuits and gravy, and fruit.
The location was in a quiet, blue-collar neighborhood right across the street from the Iowa State Fairgrounds. Right across the street is a bus stop for Des Moines Area Regional Transit's #1 route--only a 15 minute trip to downtown (please keep in mind that bus service ends around 5 PM daily...) Restaurants and shopping was within walking distance on University Avenue (I walk with a cane, and it took me less than 15 minutes...)
I wish to single out two people for going above and beyond on customer service. Heather was kind enough to let me store my luggage and food temporarily, since no early check-in was offered and I needed to get to kidney dialysis near downtown and did not want to carry all that stuff with me. And Kendra was really sweet, baking her homemade sugar cookies and offering me extra (because I was greedy...) As a proud employee of Taco Bell who works in the service/hospitality industry, I know that little things can mean a lot...
All in all, a pleasant experience. If my travels take me to Des Moines again, I will definitely consider returning here again. Compared to other Econo Lodge facilities I have stayed at, this one was among the best
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We absolutely enjoyed having you here, and if you travel this way again please come back to see us.
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