Staff: Bad start at check-in at 5 PM. Had to wait about 5 minutes for someone to show up at the desk to check us in. They have a doorbell button to push on the counter, but that didn't result in any quicker action. Breakfast attendant was exceptional.
Facility: Front entrance is two single doors with minimal space to maneuver, even with only one suitcase. Silly comment, but when exiting an elevator you expect signage as to where the rooms are. In this case the signs are next to the elevator door, which means you must first exit, then turn around to read the sign before heading to your room. Typical suite room was very nice, comfy bed & pillows, TVs worked great.
Cleanliness: Sorry, but the first thing I spot walking into the bathroom was a long black hair. Also had to move the dresser away from the wall slightly to plug in my DVD player - and it has not been cleaned back there in a long time.
Food: Based on previous stays at Residence Inns, we were anticipating a light dinner before heading out for evening activities. Turns out these are only served on Mon & Tue eves. I know restaurants & bowling alleys use this M&T gimmick to attract customers on slow days, but business & pleasure travelers can't play that game. I know, if I can afford a $140 room, I should be able to buy dinner - but it would have been a matter of convenience for us, not expense. Breakfast had a nice variety & quantity of food, but the scrambled eggs were from powder and the meat was a deli chipped ham kept warm in water. Satisfying, but nothing to get excited about.
Perhaps my disappointments are based on new corporate policies, I will find out since I'm staying at other Res Inns on this trip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to let us know about your stay at the Davenport Residence Inn. We have addressed the issues you encountered during your stay to ensure that they do not happen in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.