We actually live in the Quad Cities & decided to stay here, since we heard it was a very nice renovated hotel. Our first impression when we checked in was that it was very nice, but that changed when we got to the room. It was pretty small compared to other rooms at other Marriotts that we have stayed in. I did ask for an upgrade when I checked in, since we normally do since we are Gold Elite members. I was told by the front desk lady that since I booked my room with the govt. rate, I would have to pay extra for an upgrade, which didn't sound right to me. She did give me a room with a better view, from her point of view, but it wasn't a good view at best. We checked out after one night & reserved it for four nights, so what does that tell you!
I do have to say that we ate at the restaurant & the food was really good! Our waitress was very professional & polite, but they seemed short staffed, since she was waiting on several people at once.
We rarely give a bad review & I hardly ever give a Marriott two stars, but this hotel didn't live up to the hype. I wouldn't recommend this hotel based on my experience, but it seems popular to other travelers.
- Official Description (provided by the hotel):
- Welcome to a Return to Sophistication!Resplendent from a multi million-dollar renovation, the Four Diamond Rated, Hotel Blackhawk, Autograph Collection once again reigns supreme as the grande dame of Davenport, Iowa. Since it first opened in 1915, the hotel has served as a home away from home for families, romantics, presidents, movie stars and legendary athletes alike. Now this majestic landmark reopens with a “something old something new” approach to hospitality and a fresh new focus on modern amenities and rich décor—and all the while keeping a hand in the past under the direction of an artful restoration team. Poised to provide knock-your-socks-off service to a new age of guests, The Hotel Blackhawk has reclaimed its status as the venue of choice in the Quad Cities. It is once again an integral part of the community—where guests are impressed and memories are made—a friendly, fun place where approachable luxury and personalized service will be enjoyed for generations to come. ... more less
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