We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Works for our purposes” 4 of 5 stars
Review of Quality Inn & Suites Council Bluffs

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Quality Inn & Suites Council Bluffs to your Saves list
Quality Inn & Suites Council Bluffs
2.0 of 5 Hotel   |   3537 West Broadway, Council Bluffs, IA 51501   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #18 of 25 Hotels in Council Bluffs
Lawrence, Kansas, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Works for our purposes”
4 of 5 stars Reviewed February 11, 2014

The motel is older, the rooms are good sized. There are two TV's in the room, a desk with internet and a sofa. There is a pool which is fairly small. We use this location because it is on the transport route from the casinos and the dog track. You can ride the casino bus for free (tip the driver) and visit every casino in Council Bluffs or the dog track just by riding the bus and have drinks and then return home on the bus. There is a family neighborhood Italian restaurant (Sam's Italian) within walking distance from the motel which has great food. There are also fast food locations within walking distance. The interstate is right outside so you can get to downtown Omaha in about 3 minutes.

Room Tip: Avoid the rooms in the front of the hotel, the highway noise can be loud. The pool is located in th...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

100 reviews from our community

Traveler rating
    11
    36
    18
    15
    20
See reviews for
29
23
7
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Denver, CO
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 1, 2014

This hotel is a bit off of I-80 and 680 and was a little tricky to get to. However, our stay was great from start to finish! The front desk staff was very friendly and the check-in process was very easy. This hotel was nicer than some other Quality Inns I have stayed at in the past. The room was nice and big with 2 LG HDTVs. The bed was comfortable. My only complaint about the room was that the shower was dated, but it was still clean. We will definitely stay here again!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt. Pleasant
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 14, 2013

This hotel is very dated and due for a redo badly. The service at the front desk was very friendly and helpful. Rooms were good size and clean. Beds were very comfortable and had very nice down pillows. Breakfast was typical hotel fare.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lula,Ms
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2013

Hard to get to from the interstate, but nice motel . Not best surroundings but better than first impression! Fantastic staff very friendly and helpful-went above and beyond to help! Rooms were average but clean, comfortable bed, fridge, microwave. Great stay for the price! Definitely recommend!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 13, 2013

Nice but older hotel. Very clean and comfortable room. Located adjacent to a busy gas station but my room was very quiet. There was no hot tub but the hotel has a very large indoor pool area which guests were enjoying. Staff was friendly and took care of all my needs. The usual breakfast fare but the eating area was a bit cramped (not unusual for an older hotel.) Access to and from I-25 can be a bit confusing but was no problem using a GPS.
I would definitely stay here again on future trips through the area.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Top Contributor
57 reviews 57 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 10, 2013

We visited family in Council Bluffs and Omaha for eight days and stayed at this facility. It is a good location for travel to both cities - near the Iowa end of the bridge across the Missouri. The staff was helpful, courteous and friendly. Beds were comfortable. We plan to return to the area in Spring 2014 and will most likely stay at the same place.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England, North Dakota
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed September 25, 2013

The hotel itself would rate poor but add in the service & its terrible. Driving through the area to get to the hotel, I knew I had made a poor decision not to cancel my reservation after reading poor reviews on here. The building right across the street is literally boarded up. It was raining when I arrived to check in & they have a tiny covered area. The lady who checked me in was rude. I had reserved a smoking room & she said I had not even though my confirmation shows I did. Ended up in a smoke free room. Asked if she had a bottom floor room available since there is no elevator & they didn't but asking seemed to disturb her. When I asked her if there is a designated pet area, frustrated she responded that they can just go on any grass but to pick up after them. She didn't tell me how to get to my room & when I asked she seemed irritated. She explained that there is 1 door on each side of the building & told me which door would be better for us to go in. I thanked her for her time. She didn't say anything positive like thanks for staying with us, or enjoy your stay, or anything. Parked near the door she suggested, unloaded the dogs, & some small bags. Neither key card opened the door & no cover over the walkway to the door. I leave my husband with 2 dogs in the rain to walk around the building in the rain to the front desk. I waited in line & then explained that neither card would open the outside door. Her exact words were " I figured that would happen. I will tell maintenance in the morning to fix that." She asked if we had tried the door on the other side of the building. I said no it's raining & we were half way unloaded. She gave me 2 new cards after tossing the other 2 & said gook luck with these in a snarky tone. She did tell me how to get to my husband through the building. He had already went back to the truck to stay dry. Put a trash can in the doorway so I could go get them. Next morning door still didn't work with cards but my husband found another door down a ways we could use. It would have been nice to know about that door the night before. No smoke alarm in our room. The building is old & ran down. No updating. Just threw some flat screens up. At $110 a night, I expect way better. Worst hotel experience ever!

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Quality Inn & Suites Council Bluffs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Council Bluffs

Address: 3537 West Broadway, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 25 Hotels in Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Council Bluffs 2*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Hotels.com, Expedia, Choice Hotels, TripOnline SA, Odigeo and Tingo so you can book your Quality Inn & Suites Council Bluffs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn & Suites Council Bluffs Hotel Council Bluffs
Quality Inn And Suites Council Bluffs
Council Bluffs Quality Inn
Quality Inn Council Bluffs

Owners: What's your side of the story?

If you own or manage Quality Inn & Suites Council Bluffs, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.