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“Horrible!” 1 of 5 stars
Review of Deluxe Inn

Deluxe Inn
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Deluxe Inn
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3320 W Broadway, Council Bluffs, IA 51501 (Formerly Starlite Motel)   |  
Hotel amenities
Ranked #24 of 25 Hotels in Council Bluffs
Birmingham, AL USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Horrible!”
1 of 5 stars Reviewed August 12, 2013 via mobile

We exited i90 at 4 am needing rest until morning. Owner(?)
wanted to charge 70 something and we talked him down a few dollars. Owner(?) said he needed to come show us how to open the door because the key didn't work so good. He basically had to jiggle the lock and kick the door open. We felt the need to place the only chair in the room up against the door and we slept in our clothes. There were soap bits in the sink and tub and a pair of sunglasses in the floor. A rubberband in the floor and dirty pillow cases. Thank goodness for traveling with our own pillows. We were too tired to look for anything else. When i told the man that we did not have a good night and that the room was dirty he said he would tell housecleaning (who looked to be his wife). Like the other review, i've stayed in cheap before, but there is a difference between cheap and dirty.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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4 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 25, 2012 via mobile

We have stayed our fair share of cheap rooms but there is no doubt this us the smallest room we've ever stayed in. we just wanted a clean room with a clean bathroom. The comforter was dirty and torn, I didn't want to use the toilet or the used toilet paper, when my husband went to ask for more toilet paper and soap the attendant was rude. Then he got back upstairs and called front desk to get the wifi password and he said "I am not a call service please do not call".... Um sorry but we're trying to force ourselves into enjoying your dirty hotel. Should have just left.... waste of 50 bucks stay at quality inn down the street....

  • Stayed September 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2011

Had a Non Smoking room and it was just that. Non Smoking and very clean. was real close to where i needed to go. I was surprised how close the motel was to downtown Omaha. took less than a minute to get there.

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  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Deluxe Inn

Address: 3320 W Broadway, Council Bluffs, IA 51501 (Formerly Starlite Motel)
Location: United States > Iowa > Council Bluffs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #24 of 25 Hotels in Council Bluffs
Price Range (Based on Average Rates): $
Number of rooms: 38
Official Description (provided by the hotel):
The Deluxe Inn Council Bluffs is a family-owned 36 unit motel located minutes from Eppley Airfield, the Ameristar and Harrah’s Casinos. Convenient to many of Council Bluffs and Omaha’s best activities & attractions, shopping, casinos, College World Series and Omaha’s Henry Doorly Zoo, we are the best value around! A minute over the bridge and you are in downtown Omaha for the Convention Center and all other downtown attractions. Our rooms have a very personal touch, and our staff will surely make you feel at home ... stop by any time & see for yourself! We are a value-oriented motel that takes pride in providing exceptional lodging at an affordable price, and we thank our many wonderful guests whose patronage has made this possible! ... more   less 

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