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“Nice accommodations, very friendly staff.” 4 of 5 stars
Review of Ameristar Casino Hotel Council Bluffs

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Ameristar Casino Hotel Council Bluffs
4.0 of 5 Hotel   |   2200 River Road, Council Bluffs, IA 51501   |  
Hotel amenities
Ranked #9 of 25 Hotels in Council Bluffs
Certificate of Excellence 2014
Kansas City, Missouri
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Nice accommodations, very friendly staff.”
4 of 5 stars Reviewed August 25, 2014

The room was nothing big and fancy, but it was clean and comfortable. We came to gamble and did plenty of that. We were very disappointed in the food options. We did not eat anything at the casino, but went to Omaha to the Bohemian Cafe for dinner. Check my review on that. It was wonderful and very close to the casino. All in all we had a lovely time and will return.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Traveler rating
    63
    35
    12
    10
    9
See reviews for
21
71
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Westminster, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

No complaints at this hotel. Clean rooms, good food, everything was excellent. Large rooms, very clean, nice sports bar and staff was very helpful. Casino was slots and no table games. You could smoke on some floors at the casino and not on others.

Room Tip: If you like gaming this is the place to stay.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed 2 nights at the Ameristar to go to the zoo and the Lauritzen Gardens. Our room was clean and beds weren't to uncomfortable for our bad backs. Liked that the potty was separate from sink area. We got a better price on our room reserving online than calling hotel directly which isn't usually the norm for us. Housekeeping friendly and helpful when I needed more decaf coffee. We enjoyed the view of the river from our room and the river walk behind the hotel. Enjoyed the casino both nights but would have had a better time if the machines weren't so tight.The distance from parking garage to elevator to our room was quite a walk for us. Ate supper at the buffet in the hotel both nights and had plenty of choices and food was decent. Would stay again.

Room Tip: Ask for river view room.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oketo, Kansas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 28, 2014

Charming but could have been a little cleaner. Smoke filled casino and elevator wreaked. There were no specials for couples, anniversaries, birthdays, etc. or massages available with specialty wine or other drink discounts for those couples celebrating. WE did enjoy the restaurants and sports bar and pool.

Room Tip: Bring your own bottle. ;-)
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onawa, Ia
Top Contributor
76 reviews 76 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed July 23, 2014

Nice Large rooms which are very clean. Front desk help are very friendly and helpful. We had lots of fun at the Casino and will definitely stay there again. They have free Wyfi which the Harrah's Hotels do not offer.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review, September 14, 2014
Thank you for sharing your review, Marge22. I'm so happy to hear you your received friendly service from the front desk and enjoyed the casino and spacious rooms. Thank you for being our guest. We hope to see you soon again.
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Amherst, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2014

We stayed here on our way back home from Colorado. Hotel rate was very cheap (as the case for most casino hotels). We ate at one of the restaurants inside the casino and the food was excellent though pretty pricey. The room had a comfortable lounger chair, king size bed was extremely comfortable. Shower needed some help as even though the drain in the tub was open all the way, the tub still filled up with water, so you were in standing water taking your shower. The sink area was separate from the shower and toilet area but had no door. So when you are the first person to wake up to get dressed, plan on waking everyone else up in the room due to noise getting dressed and the lights coming on. I prefer the sink area enclosed with the shower and toilet. The drains in the sink and shower area made a glug, glug, glug noise like they were clogged but the sink wasn't. Besides that, the ambiance of the hotel and casino was just outstanding. I would highly recommend this place. It is possible that our room may have had the problem with the shower and the glug sound from the sink. I would recommend this hotel. I gave it an excellent rating even though there were the above issues in the bathroom area.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, tn
Top Contributor
93 reviews 93 reviews
24 hotel reviews
Reviews in 43 cities Reviews in 43 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 1, 2014 via mobile

Location has a great personality: on the river, skylight atrium, attractive restaurants and a sports bar with good food. Casino is three floors located on a riverboat theme. Rooms pleasant and well appointed. Huge change from the Harrah's down the road. Slots a little tight but the beer is cold. Highly recommend.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan A, Guest Relations Manager at Ameristar Casino Hotel Council Bluffs, responded to this review, July 4, 2014
Thank you for your review! We are very pleased that you enjoyed your visit with us. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Location: United States > Iowa > Council Bluffs
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 25 Hotels in Council Bluffs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Official Description (provided by the hotel):
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 
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