When we arrived there was a desk clerk named Diane who was very rude to us. This was a very bad first impression of a hotel that my mother and I had never stayed at before. We would have left but my 75 year old mother was looking forward to staying in the Octigon room. I would suggest Diane to be retrained in common courtesy, so she does not drive away future guests!
- Official Description (provided by the hotel):
- Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more less
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