We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Depends on what you need” 3 of 5 stars
Review of Value Place Omaha, Nebraska (Council Bluffs, IA)

Value Place Omaha, Nebraska (Council Bluffs, IA)
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Value Place Omaha, Nebraska (Council Bluffs, IA) to your Saves list
Value Place Omaha, Nebraska (Council Bluffs, IA)
2.0 of 5 Hotel   |   3541 14th Ave, Council Bluffs, IA 51501   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Summer Deals Await
Ranked #22 of 25 Hotels in Council Bluffs
Jefferson, Texas
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Depends on what you need”
3 of 5 stars Reviewed July 21, 2014

It's OK but not outstanding. Lots of extra charges, like internet and dishes. Also will hit you for a cleaning fee when you leave. Since they only clean your room every two weeks, that's kind of a bogus charge. Place is clean and laundry is convenient. it would be very nice if they had a business center available. I first stayed at Hampton Inn but this place is better

Room Tip: Ask for the larger room. The basic single room doesn't have anything to sit at except a desk cha...
See more room tips
  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCouncilBluffsVP, General Manager at Value Place Omaha, Nebraska (Council Bluffs, IA), responded to this review, August 12, 2014
Thank you for taking the time to post about your recent stay at the Value Place Council Bluffs. I was bothered by your comments and I'm very sorry that your experience was negative in cleaning.

Value Place has very high standards for cleanliness and safety; we have a 99-step cleaning process and keep our hotel cleaner than any place around. We to be sure all our future guests are all comfortable here with us at the hotel.

Warmest regards,

Suzy Charboneau
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

9 reviews from our community

Traveler rating
    3
    1
    1
    0
    4
See reviews for
1
1
2
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
New York City, New York
1 review
1 of 5 stars Reviewed October 16, 2013

Beware of your deposit. They robe money out of you by any means. They wont give your deposit . The people at the front desk a re cash craving. they fool you with fake luxuary rooms The rooms are cheap and made of thin fake material. Kitchen is a joke. If you make something they will charge you. This is a cocus working to make money fooling people into the trap.

This is a new booming chain with cheap accomodations but they make money by some other means eventually cheating you.

Room Tip: Dont ever get into the trap of the ads they post in the bill boards. They are fake people trying to...
See more room tips
  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy C, General Manager at Value Place Omaha, Nebraska (Council Bluffs, IA), responded to this review, October 22, 2013
Dear Mr. Jay T,

Thank you for taking the time to post about your recent stay at the Value Place Council Bluffs. I was bothered by your comments and I'm very sorry that your experience was so negative.

Value Place has very high standards for cleanliness and safety; we have a 99-step cleaning process and keep our hotel cleaner than any place around. With this, to keep our hotel clean we do not allow smoking in our nonsmoking rooms. We to be sure all our future guests are all comfortable here with us at the hotel.

Warmest regards,

Suzy, Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manly, Queensland, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 17, 2013

I will never use this hotel again, nor will I ever recommend it to anyone I know. I booked a room in April 2013 on the internet for a two week stay in June 2013. When I arrived there from overseas, they could not find my reservation, then when they did find it, it had been cancelled for some mysterious reason. The manager said something about overbooking??? They then found a room, but it was a smoking room and it absolutely reeked. It was disgusting. I had wanted a non smoking room as my daughter has asthma, so I refused this room as I just could not stay in it under those conditions. The manager was smug, and not at all concerned that my original reservation had been cancelled by one of the staff. I strongly suspect the room was given to someone else, as the reeking room they rustled up for me was for someone who had booked the next day. This kind of attitude is just not good enough, and I don't care how cheap they are, I will NEVER make a booking with them again. This was the Value Place in Council Bluffs Iowa by the way. Avoid at all costs.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed March 20, 2013

I came here for an extend stay on business and, found the Value Place. It was clean, and had everything i needed. The full size frig., microwave, stove, and a laundry facility. Staff was always friendly and nice.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Council Bluffs, Iowa
1 review
5 of 5 stars Reviewed March 15, 2013

This is a great place to stay. Very affordable, safe and clean. Very close to casino's and to Omaha. The staff is very helpful and friendly. Rooms are very clean and everything works great. I would recommend this property to anyone. I consider this place a Home away from Home.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy C, General Manager at Value Place Omaha, Nebraska (Council Bluffs, IA), responded to this review, March 21, 2013
Dear Opus Y,

Thank you for telling us about your recent stay. We are so happy to be your home away from home and truly appreciate your loyalty. We hope you return "home" soon!

Kindest regards,

Suzy Charboneau
Property Manager
712-388-8000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 5, 2013 via mobile

I always worry about extended stay hotels that can keep their prices this low; but this one got it right. My room was perfectly clean, everything looked brand new. The staff was very helpful and friendly. Beds were comfortable and rooms were very spacious. It was wonderful to have the full size refrigerator and to have a stove. I was able to stay in and cook or bring leftovers back. Helps save money, every bit counts. Will be back when visiting family!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzy C, General Manager at Value Place Omaha, Nebraska (Council Bluffs, IA), responded to this review, March 9, 2013
Dear TravellingSQ,

Thank you so much for taking the time to write a review on TripAdvisor. I very much appreciated your comments and will make sure to inform our staff about your nice words! At Value Place we strive to keep all our hotels affordable, clean, safe, simple, and flexible.

Hopefully we will be able to welcome you back at the Value Place - Council Bluffs very soon!

Kindest regards,

Suzy Charboneau
Property Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
243 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed August 2, 2012

Unfortunately, I have had the pleasure of doing business with this place through my work. We set up an employee here one time and it was a nightmare. They forgot we made reservations, made wrong charges to the wrong credit card, gave dreadful customer service, and were all around difficult to work with. I don't know how this place operates. DO NOT STAY HERE.

  • Stayed August 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Value Place Omaha, Nebraska (Council Bluffs, IA)? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Value Place Omaha, Nebraska (Council Bluffs, IA)

Address: 3541 14th Ave, Council Bluffs, IA 51501
Phone Number:
Location: United States > Iowa > Council Bluffs
Amenities:
Kitchenette Wheelchair access
Hotel Style:
Ranked #22 of 25 Hotels in Council Bluffs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Value Place Omaha, Nebraska (Council Bluffs, IA) 2*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline and Odigeo so you can book your Value Place Omaha, Nebraska (Council Bluffs, IA) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Value Place Omaha, Nebraska (Council Bluffs, IA), register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.