After last year we said we would not return. We relented & tried to give them a 2nd chance. What a mistake. We booked a room with 1 queen bed & they gave us a handicapped room. We told the desk that we did not need or request a handicapped room. We were told that this happens often at their hotel when you ask for only 1 bed. The major issue was the shower. The nozzle faced the middle of the bathroom and this caused the floor to flood and become slippery, They knew about this, too. We were given 5 extra bath towels. The bathroom floor had a drain in the middle of it. It was dangerous. You slid toward the drain when you got out of the shower.
Breakfast had a few more choices than last year (still no protein) but if you wanted to have orange juice you had to buy it from a refrigerator case stocked with many other items for sale.
The final straw was when we checked out the receipt did not have a price total on the bill. They said they could not print one with a price on it. We said we booked it on the Microtel website and all the other Wyndham hotels had given us receipts with prices. They said they had no way to do this. Really?? This time we really mean it, NEVER AGAIN!
- Official Description (provided by the hotel):
- We have a 48 hour cancellation policy. Must cancel by 4pm 2 days before your arrival or you will be charged for the 1st day of your reservation and the remainder of the days will be released. ... more less
- Reservation Options:
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- Also Known As:
- Microtel Colfax
- Colfax Microtel
- Microtel Inn & Suites By Wyndham Colfax/Newton Iowa