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“Everything you would expect” 4 of 5 stars
Review of BEST WESTERN Holiday Lodge

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BEST WESTERN Holiday Lodge
2023 7th Avenue, Clear Lake, IA 50428   |  
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Ranked #4 of 8 hotels in Clear Lake
Saint Cloud, Minnesota
Top Contributor
185 reviews 185 reviews
72 hotel reviews
Reviews in 77 cities Reviews in 77 cities
56 helpful votes 56 helpful votes
“Everything you would expect”
4 of 5 stars Reviewed January 17, 2013

Stayed there on business trip and everything was up to par. Asked for an upper floor and it was completely quiet. Room decor is nice with a flat panel television. Bed was comfortable, requested upgrade but front desk said he wasn't able to upgrade to a king. Room was very clean with good quality towels and got a great rate with priceline. Wasn't able to try Bennigans as it closes at 10:00 during the week.

Room Tip: Ask for a higher floor
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lfaught, General Manager at BEST WESTERN Holiday Lodge, responded to this review, January 22, 2013
Dear Chris,

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent stay at our Hotel.

We have limited Kings so next time you make your reservation please have them put on the reservation upgrade if possible and we will do our best to meet your request!

We look forward to your return.

Lori Faught
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Fort Dodge, Iowa, United States
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 17, 2013

Site is right off of I-35 so it is super easy to get to. I held a two-day meeting here and it went much better this time. They have had severe roof issues that hopefully have been solved. A simple case of hiring too cheap of roofing contractor - though most property owners don't see things that way. I understand they went through three roofs in two years before they got a roofing contractor that could install a leak-free roof.

This is an older property that has had some updating. But this isn't a Hilton. But the price is much less than a Hilton, though I think still a bit high for what you get. It is what it is. Being Clear Lake, this has always been a higher priced corner on I-35.

Hotel breakfast is included and not part of the resturant. It's ok. Nothing great. Typical food service company eggs and meat. But is is hot and they do have a meat entre. It seems a lot of sites have been lowering their breakfast standards

The on-site resturant can easily blow your diet. Everything everyone had was great. Though even an hour is tight for this place to serve six to eight people and still have time to eat. Everytime we've been here we've never been served our food within 30 minutes of sitting down. So the hour lunch breaks almost always end up bing an hour 10 or 15. But the food is good.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lfaught, General Manager at BEST WESTERN Holiday Lodge, responded to this review, January 22, 2013
Dear Matthew,

We did get a good section of the roofs replaced in the meeting rooms before the cold weather hit the roofing company has made us a priority and will be here the first sign of spring to complete the work. We will be very excited about having this project completed!

For your meetings we could place menu's in rooms and pre order if that would help speed things up for your schedule. I am also going to make the Bennigans managers aware of this because it should not take that long to get your food. I appreciate your comments and making me aware of the situation.

We appreiciate your patronage and hope you will stay with us the next time you are in the area.

Lori Faught
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 15, 2013

We were unsure about getting a room or staying in truck. Ate at Bennigans and bumped into front desk clerk. Very friendly, and good rates convinced us. Pool and hot tub were clean and great temp. Room was clean, white linens.Comfy bed. No smoke smell at all. Plug not working, maintenance corrected right away. Breakfast great selection-hot eggs, sausage,gravy, etc. Add fresh cut melon, hard boiled eggs, oatmeal and fruit and it was a pretty good breakfast for this range of hotel. Would stay again if on our way through.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lfaught, General Manager at BEST WESTERN Holiday Lodge, responded to this review, January 22, 2013
Thank you for taking the time to comment on our hotel on trip advisor!

I am passing on your comments, knowing that it will serve as an inpiration to our staff to continue their efforts.

We look forward to your return.

Lori Faught
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
weldon spring
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 19, 2012

Stayed in back area where the truck drivers stayed. It was a smoking room and the room had a smoke smell even in the bed. Sprayed the room with Lysol. The lighting in the room was dark. The bulbs needed more watts. Good selection of breakfast items with real china.
The bed was comfortable, and the room was clean.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lfaught, Manager at BEST WESTERN Holiday Lodge, responded to this review, December 21, 2012
Dear Valued Guest,

Thank you for taking time to complete a survey on our hotel. We are going to be remodeling the adjoining building after the first of the year as soon as the contractors are available.

We appreciate your patronage and look forward to your return!

Sincerely,

Lori Faught
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson, Missouri
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 29, 2012

This was my second stay and it was just as wonderful as the first. The BW Holiday Lodge has become my official stop-over on a cross country trip. Friendly service, beautiful room that are impeccably clean and to top it off, fast and tasty room service from Bennigan's next door. A fine place worth the extra price.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lfaught, General Manager at BEST WESTERN Holiday Lodge, responded to this review, November 7, 2012
Dear Valued Guest,

Thank you for taking the time out of your busy schedule to write such a nice review.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us at the Best Western Holiday Lodge the next time you are in Clear Lake, Iowa. We look forward to your return.

Sincerely, Lori Faught General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 20, 2012

We stayed overnight here on 10/15/12...don't be fooled by the way Best Western displays and writes about this hotel. It's anything but a "Holiday Lodge". It is more a truck stop. We were put in a back building that smelled a combination of cigarette smoke, beer, and urine. The bathroom had a hair buildup behind the door and the back of the toilet seat had some suspect brown stains.
The truckers, some type of tree service operation, drank beer, smoked cigarettes, and talked loudly outside the rooms until after midnight, with no help from the front desk. The pool area was messy and the hot tub was not working. There was a film on the surface of the pool. The entire stay was a disaster, but I had been fooled by the Best Western website and pre-booked the room for a big savings...that was the only positive. I would have been willing to pay double for a decent Holiday Inn. Don't be fooled!!!! Stay on I-35 and find another hotel...you won't be sorry!

Room Tip: Don't stay here! Find another hotel. This is no "Holiday Lodge" by any stretch of th...
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lfaught, General Manager at BEST WESTERN Holiday Lodge, responded to this review, November 7, 2012
Dear Valued Guest,

We are disappointed we failed to give you the fine accommodations and consideration we strive with all our guests.

We have investigated your comments and will take steps to ensure that the problems you experienced do not happen again.

We appreicate your patronage and hope you will stay with us again. We can assure you that we will do everything to make your stay a comfortable and happy one as we illustrate that what happened to you was an unfortunate exception to our normally high quality of service.

Sincerely, Lori Faught General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Holiday Lodge

Address: 2023 7th Avenue, Clear Lake, IA 50428
Phone Number:
Location: United States > Iowa > Clear Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Clear Lake
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Clear Lake
Clear Lake Best Western
BEST WESTERN Holiday Lodge Clear Lake, Iowa

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