We were visiting relatives in the area arriving at 10 pm. The desk clerk cjeckef us in and then held open the doors for me while I escorted my handicappef mother in from the car. Thank you for that. Then the next afternoon when arriving back to the hoyel afyer being driven around all day ny relatives eas advised of a flat tire and given warm cookies and hot coffee after recommending someone to come and fix the tire. I had a wonderful visit with family and a bad experience wad not so bad with the friendly staff.