Both of our keys needed to be re-programmed the second day, while we had hot food getting cold. Had to wait for a long time for the front desk to finish chatting with the folks ahead of me before I could get my card re-burned and get into my room. Several of the people in our work group had the same problem over 2 days. The clerks are told to tell everybody that it must be their cell phones (which is complete bull - google it), but neither of ours were near our phones, or any possible magnetic field. We travel alot, and stay in Comfort Inn-Best Western-Super 8-LaQuinta-Sleep Inn - type places. Very, VERY rarely does a key card not work, and it happened to just about everyone at this place, with the same lame excuse each time. I'm sure that's the norm here. What is probably actually the problem is their programmer and/or cards, but they won't admit it.
Such a pain for guests, and I should have called or emailed the manager, but I see this has been happening here for awhile, so they probably don't give a rip.
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