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“Just okay” 3 of 5 stars
Review of Comfort Suites Cedar Falls

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Comfort Suites Cedar Falls
2.5 of 5 Hotel   |   7402 Nordic Drive, Cedar Falls, IA 50613   |  
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Ranked #3 of 13 Hotels in Cedar Falls
Loveland, Colorado, United States
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Just okay”
3 of 5 stars Reviewed July 29, 2013

It was clean and the room was comfortable, which met my minimal expectations. The pool area was nice but the pool water was very cold, so my family (married with 4 kids) did not want to spend much time in there. The staff was not overtly rude but not very friendly- the front desk clerk hid out in the back room most of the time and the person handling breakfast wouldn't crack a smile. I would stay there again because there are not a lot of other options in Cedar Falls, but I wasn't impressed.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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94 reviews from our community

Traveler rating
    60
    23
    7
    3
    1
See reviews for
36
10
5
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Lindenhurst, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 29, 2013

They charged me $30 more for my second night there than my first even though they said I would be charged the same rate each night. I booked the second night the morning after my first night. The breakfast is touted as good...just eggs and sausage and waffles and continental otherwise. Not good. Pool is cool enough for kids, and rooms were just ok. I'm not going to even argue with the hotel on the charge...I just plain won't stay there again and they can have this bad review and I'll be staying in other hotels in the area, not here. Very unfriendly front desk people as well...we got blank stares for our beautiful daughter walking around freely when it was breakfast time. Better than her throwing tantrams right at the front desk lady. We got complaints of our dog barking once, but the hotel was full of partiers all night. We have two young children 2 and under. We recieved charges for our dog without being told or shown on our reciept either. When I booked the room, the charges for the dog for both nights were thought to be included already. In our experience, this hotel just want extra money, not even at the price of friendly service. Unlawful service this is.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Top Contributor
126 reviews 126 reviews
43 hotel reviews
Reviews in 79 cities Reviews in 79 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 25, 2013

Stayed here recently while driving back to MN. Kim gave me a good rate and was a lot of fun. Lots of restaurants within a reasonable distance. Clean and quiet stay and breakfast was pretty good as well.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Fargo, ND
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 25, 2013

We spent one night a year here traveling in Iowa and we have always had an outstanding night’s sleep and stay. The location of the motel was very easy to find. The motel is placed far enough away from the highway so that the noise from traffic was not noticeable. There was very little inside noise inside the motel. The beds were very comfortable and the room was very clean. The bathroom and shower were also clean and worked great. The breakfast at the motel was outstanding, everything you would expect and more. The front desk staff was very friendly and helpful in providing us with information about restaurants in town and other information. WiFi was good, but they have a "safe" charge that is applied to the bill, you need to have it removed if you do not use the safe. No problems with are stay, I would definitely recommend this hotel to anyone who is going to stay in Cedar falls.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Iowa City, Iowa
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2013

This was a very clean (still fairly new) property. The room was spacious and very quiet. The lobby and breakfast areas are large, so even though it was a busy weekend I never felt crowded. The pool area was nice for the kids. My only complaint is with the billing. They have a "safe" charge that is applied to the bill. It's up to you, the customer, to tell them you didn't use the safe. They will then remove the charge. How about just building it into the room rate? Why even bring it to my attention? Just stupid. Other than that, great place to stay.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed May 1, 2013 via mobile

I don't think I've ever felt more comfortable in a hotel. I stayed several nights for work and the staff did everything they could to accommodate me...including several requests at very odd hours. WiFi was reliable in every part of the hotel. The lobby and other common areas were clean and well-maintained. The staff were friendly and professional, were able to answer every question I had about the area, and they took very good care of me. I have to return to the area next month, so I signed up for their rewards program and I WILL be staying here again.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plymouth
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2013

They add a charge for in room suite that you have to catch on the bill and have removed . No mention was ever made so my guess is that many people pay for it without noticiong the $1.50 charge. Other than that, the rooms Aand food were fine. Just not happy when they sneak extra expenses on the bill

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Cedar Falls

Address: 7402 Nordic Drive, Cedar Falls, IA 50613
Phone Number:
Location: United States > Iowa > Cedar Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Cedar Falls
#5 Family Hotel in Cedar Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Cedar Falls 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Comfort Suites® hotel is conveniently located off U.S. Highway 20, just one mile from the University of Northern Iowa. This Cedar Falls, IA hotel is minutes from the Isle of Capri Casino, the Lost Island Waterpark, the scenic Cedar Valley Nature Trail, the Ice House Museum and the Hearst Center for the Arts. Cedar Falls is a popular destination for many different reasons, including annual events, performing arts, family-friendly attractions and year-round outdoor recreation. Several great shopping opportunities are near the hotel. A variety of restaurants and cocktail lounges are located in the surrounding area. Hotel amenities and features include: Free wireless high-speed Internet access Free local calls Pet-friendly hotel (nightly fee) Kid-friendly zero-depth walk-in pool with fountains Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests of this Cedar Falls, IA hotel will enjoy relaxing in the indoor eated pool and hot tub. Be sure to take advantage of the on-site exercise room. Business travelers will appreciate conveniences like a public computer with Internet access and access to copy and fax services. The meeting room accommodates up to 75 people for most events and business functions. All spacious suites come equipped with microwaves, refrigerators, safes, sofa sleepers, coffee makers, desks, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. For that special occasion, the hotel features luxury suites with hot tubs and fireplaces. Laundry facilities are located on the property for added guest convenience.The Comfort Suites hotel is the perfect destination for business and leisure travelers. Make us your home away from home when visiting the Cedar Falls, Iowa area. ... more   less 
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Also Known As:
Comfort Suites Cedar Falls Hotel Cedar Falls
Cedar Falls Comfort Suites
Comfort Suites Cedar Falls Iowa

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