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“Premier Glasgow” 4 of 5 stars
Review of Premier Inn Glasgow Newton Mearns - M77 J4

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Premier Inn Glasgow Newton Mearns - M77 J4
Greenlaw Crookfur Road, Newton Mearns G77 6NP, Scotland   |  
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Ranked #1 of 1 Hotels in Newton Mearns
CHESTERFIELD
Top Contributor
119 reviews 119 reviews
52 hotel reviews
Reviews in 70 cities Reviews in 70 cities
80 helpful votes 80 helpful votes
“Premier Glasgow”
4 of 5 stars Reviewed September 17, 2013

This was our first time at the Newton Mears Premier, although we have stayed in several in Glasgow before. The hotel itself was fine, clean and comfortable and excellent value for money. A friendly receptionist too.
The only draw back here is if you want to go into Glasgow. Over £10 in a taxi, or a fairly lenghty walk to the nearest train station. Apart from that, all good.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula M, Manager at Premier Inn Glasgow Newton Mearns - M77 J4, responded to this review, October 3, 2013
Thanks for taking time to leave us feedback.

We are really pleased you found our hotel to be clean and comfortable. just incase you stay here again please be aware that we have a bus stop 3mins from hotel that takes you into city centre.

Thanks again

Paula Middleton
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
    171
    51
    7
    4
    1
See reviews for
101
62
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25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 16, 2013 via mobile

My husband and I stayed on Friday night, from the minute I walked in I thought great. Very friendly welcome from Pauline, better than some 5 star establishments, she is a real asset to the Premier Inn. Staff everywhere that we met were fantastic. Room clean and comfortable, Breakfast again had smiling staff, as in the previous evening when we ate there.
As anywhere you go to stay, first impressions are so important, and to be met by a smiling face just made it.
By the way Pauline, to crown it all Inverness Caledonian Thistle won.
Thanks again

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula M, Manager at Premier Inn Glasgow Newton Mearns - M77 J4, responded to this review, October 3, 2013
Thank you very much for your kind comments.

Pauline is our newest team member. She is a real star and really loves her job. your comments are a delight to read, Pauline is over the moon, we have a great team at Newton Mearns and look forward to seeing you again in the future.

Thanks Again

Paula Middleton
Opreations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

I stayed here in a family room along with 4 other work colleagues as this was for an office function for our Glasgow constituent. I've stayed in a lot of Premier Inns and this one is definitely up with the best! The staff are attentive and interested in your plans. Any problems are sorted out swiftly (the only problem I had was that the precious occupant of my room has walked off with the shower curtain which was promptly replaced). We stayed on the Friday and Saturday night where the latter we were dressing up in a 1920s theme. The lady who was on reception earlier in the day actually called the hotel to speak to the person on later shift to ask how we got on with the outfits and whether we'd had a good night. That, to me, was a great personal thing to do. 5 mins taxi ride from Patterton train station to Glasgow Central and straight off the motorway if driving. Food is great with fresh cooked breakfast as always. Coming back for a visit with my hubby as soon as I can!! Very highly recommended for any age to stay here

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula M, Manager at Premier Inn Glasgow Newton Mearns - M77 J4, responded to this review, September 10, 2013
Thank you so much for leaving us fantastic feedback about your stay.

We are glad you have said we are the best Premier Inn you have stayed in. Your comments really are a delight to read.

We heard you all looked fantastic on your night out.

Hope to see you again

Thanks

Paula Middleton
Operations Manager
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Toronto, Ontario, Canada
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed here for 5 days then went on a tour then returned for 7 days. The location is ideal with easy access to the motorway with connections to other major routes. Only 15 minutes to the centre of Glasgow. But what makes this place special is the friendly, helpfull and amazing staff. Scotland is a friendly place but the staff here are are a step up. I asked if I could have an iron and one of the receptionists, Marion, took my shirt and ironed it for me! The friendly staff also extends into the Beefeater restaurant attached to the hotel. They must be the friendliest staff of all the Premier Inns. They make you feel special and are also good fun.
The rooms were very comfortable, the facilities great and parking easy. No wonder this is a busy hotel.
Because we stayed there for quite a while we felt right at home. It is usual to feel like this in a "large chain" hotel but the staff made our stay and we will always remember them. Do we recommend this place? Of course we do. You will not get a warmer, friendlier welcome anywhere else.

Room Tip: Book as early as possible this hotel is popular.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula M, Manager at Premier Inn Glasgow Newton Mearns - M77 J4, responded to this review, September 4, 2013
Thank you very much for taking the time to leave fantastic feedback about you recent stay.


We have an outstanding team here, they all enjoy working here which really stands out to our guests. We are glad you were made to feel at home, Marion will be delighted you were over the moon about her ironing! ( although i have heard she is not that good with an iron)

Your comments have also been passed onto the restaurant manager

We hope to see you again

Thanks

Paula Middleton
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2013

Here is a hotel 2 minutes from a motorway, 5 minutes from some very good residential parts of Glasgow but with no traffic noise, very comfortable beds and rooms. It does exactly what it says on the tin. Clean, modern, efficient, comfortable, good value and friendly staff. Opposite a very modern Waitrose. Best with a car as not very accesible without.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula M, Manager at Premier Inn Glasgow Newton Mearns - M77 J4, responded to this review, September 4, 2013
Thank you very much for taking the time to leave us feedback on your recent stay.

We are situated in a great location and glad you found this convienient & quiet.

We hope you will stay again

Thanks Again

Paula Middleton
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hornchurch, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 2, 2013

Ok, Lenny Henry was right about this one.
The staff were brilliant on reception; approachable, friendly, knowledgable. I checked in at about 11.30 at night and not a problem to be had. Got back at nearly midnight after an evening with friends and the guy on reception (Ian?) managed to find a tea bag and a smile for me, so I went to bed happy.
I didn't eat in the restaurant, but the tea/coffee to go service from the bar was great. Danny at the bar was a real friendly chap, who gave me lots of advice on what to see/do while I was up.
Very very pleased. A great early birthday present to myself :)

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula M, Manager at Premier Inn Glasgow Newton Mearns - M77 J4, responded to this review, September 4, 2013
Thanks for taking the time to leave your feedback on your stay,


We are delighted you found the staff to be friendly & approachable we really do have a great team,

We will pass your comments on to the Restaurant manager, Danny will be delighted,

Thanks Again

Paula Middleton
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Top Contributor
59 reviews 59 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 1, 2013

This has got to be the very best Premier inn in the UK, I've stopped at quite a few...
Rooms are spotless and well appointed for a so called budget hotel chain, staff are super friendly and helpful.
The restaurant attached serves some great food, I entertained a few friends and we all had a first class meal, quality, presentation and service were excellent.
Breakfast was your standard fare but again nothing was too much trouble.
A first class place and its my chosen destination when I stop in Glasgow from now on
AAA+++

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula M, Manager at Premier Inn Glasgow Newton Mearns - M77 J4, responded to this review, September 4, 2013
Thank you very much for taking time to leave great feedback on your recent stay.

We are all very delighted that our hotel is the best you have stayed in. We have a fantastic team here at newton mearns, our rooms are well looked after by the housekeeping team and its such a delight to hear,

We have passed your comments to the restaurant team who are also really pleased

We hope you will be back again.

Paula Middleton
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Glasgow Newton Mearns - M77 J4

Address: Greenlaw Crookfur Road, Newton Mearns G77 6NP, Scotland
Phone Number:
Location: United Kingdom > Scotland > East Renfrewshire > Newton Mearns
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Newton Mearns
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
A 60 bedroom Premier Inn with meeting rooms for up to 10 in a boardroom format. Our Glasgow Newton Mearns Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite Beefeater Grill restaurant serving freshly chargrilled food ... more   less 
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