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“Smilely Desk Clerks” 5 of 5 stars
Review of Holiday Inn Express Burlington

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Holiday Inn Express Burlington
2.5 of 5 Hotel   |   1601 North Roosevelt Avenue, Burlington, IA 52601   |  
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Ranked #2 of 11 Hotels in Burlington
Little Falls, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Smilely Desk Clerks”
5 of 5 stars Reviewed April 15, 2013

Working in Iowa I stayed in Burlington Iowa- The Hotel was recommended- When I arrived at Hotel I was treated with a smile and a very pleasent desk clerk. As soon as I told her I had resverations,She check than upgraded me as I have stayed in Many Hotels. When arrived to my my room I could not believe how clean and with a big screen and complete Kitchen. During my stay I was called by name and always with a smile from all personal working there. The breakfest was great and coffee-Juices too.The area around was full of any kind of food you could think of
I would highly recommend staying at this hotel.

Room Tip: Just ask-They will help at the front desk and tell you the best location for sleeping
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBRGIAGM, General Manager at Holiday Inn Express Burlington, responded to this review, April 18, 2013
Thank you for taking the time to post a review of our hotel. I am very pleased to hear such wonderful comments on our staff and i will make sure they all get the chance to see your review as well. We take great pride in delivering excellent service to all of our guests and love to receive the feedback so we know how we are doing. Thank you again for the kind words, we all look forward to doing it all over again for you. Have an amazing day!
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75 reviews from our community

Traveler rating
    33
    17
    11
    6
    8
See reviews for
28
19
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
New Albany, Indiana
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 25, 2013

Absolutely the friendliest place that I've stayed in awhile. Excellent people working here. As for the facilities, clean and well maintained. Good bed, flat screen TV with boatload of channels, comfy chair and ottoman, ergonomic desk chair, and very fast, free wifi. Would definitely stay here again.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBRGIAGM, General Manager at Holiday Inn Express Burlington, responded to this review, April 18, 2013
Thank you for your wonderful comments on our hotel. I am glad to hear that the staff went above and beyond to make your stay an enjoyable one and I will be sure to pass that along to them as well. We hope to see you again real soon. Thank you and have a wonderful day!
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Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2013

To a trip to Iowa. Stopped at Iowa for a good night sleep. We like staying at the Holiday Inn Express. This one was pretty much like all the others nice beds and a good breakfast. Was a good place to stop after crossing over the border.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBRGIAGM, General Manager at Holiday Inn Express Burlington, responded to this review, April 18, 2013
Thank you for taking the time to write a review on our property. We take pride in delivering great service with a smile to each and everyone of our guests. We hope you will pass along your wonderful experience at our hotel and we look forward to accommodating you again in the future. Have a wonderful day!
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Beaver Dam, Wisconsin
Top Contributor
83 reviews 83 reviews
28 hotel reviews
Reviews in 46 cities Reviews in 46 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 5, 2013

Stayed here one night. Nice facility. Convenient location. Very clean. Good breakfast with a variety of choices. Room was quite and comfortable. Front desk staff was polite and helpful. Good parking available. Will stay here again when in the area.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBRGIAGM, Manager at Holiday Inn Express Burlington, responded to this review, January 8, 2013
Thank you for the nice comments about our hotel and staff. We are all glad that you had a nice trip and enjoyed yourself while visiting our property. We look forward to your return trip.
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michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 24, 2012

I have stayed in alot of Hotels and by far this one is my favorite. Everyone is very kind and pleasant.Rooms are awesome and CLEAN! If we needed something we asked and we had it. Awesome Breakfast.I couldn't say enough about this hotel and how greatly it is ran.
If you go to Burlington Iowa this is a must stay Hotel!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBRGIAGM, Manager at Holiday Inn Express Burlington, responded to this review, January 8, 2013
Thank you Angela for the wonderful comments about our staff and property. We love to receive feedback from our guests to let us know what we are doing right or wrong. I am glad to hear that our staff was so friendly and helpful during your stay and that you had a good time visiting our property. We look forward to seeing you again next time you visit.
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Waverly, Iowa, United States
1 review
5 of 5 stars Reviewed November 25, 2012

We were in Burlington visiting family. We continue to stay in this motel. The room is always clean, breakfast great and the staff we encounter have always been very helpful and friendly. The pool area is not very large, if I had to complain about anything. Otherwise, great stay and we will be back!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBRGIAGM, Manager at Holiday Inn Express Burlington, responded to this review, November 27, 2012
Thank you Lynn for sharing your recent experience at our hotel. We love hearing positive feedback from our Guest and allowing our future Guest to read about our hotel. Thank you for always choosing to stay with us while in Burlington. We value you as our Guest
Happy Holidays from the Holiday Inn Express Burlington.
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Mascoutah, Illinois
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 5, 2012

We stopped here for one night during our recent motorcycle trip The staff was friendly. This is a very typical HI Express. Breakfast was the standard fare but hot and good, one recommedation, please provide flavored creamers. Would definitely recommend. We also had a nice casino visit.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBRGIAGM, General Manager at Holiday Inn Express Burlington, responded to this review, October 8, 2012
Thank you for sharing your experience at our hotel. We enjoyed reading your comments and appreciate the suggestion of adding more flavored creamers. We look forward to having you as our Guest on any future visits to Burlington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Burlington

Address: 1601 North Roosevelt Avenue, Burlington, IA 52601
Phone Number:
Location: United States > Iowa > Burlington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Burlington 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
You're always welcome at the Holiday Inn Express Hotel & Suites Burlington. We are located close to several businesses including: Federal Mogul, Vista Bakery, IPC Inc., General Electric, Case New Holland, US Gypsum, American Ordnance, Lamont Limited, and many more. When staying at our hotel, you are located next to several area attractions. Ripley's Believe It or Not has dubbed Snake Alley 'The Crookedest Street in the World. Some of the other local attractions include: Fun City & Casino, 34 Raceway, Crapo Park, Burlington Bees Baseball, Lock & Dam #18, Memorial Auditorium, and much more. We have designed the Holiday Inn Express Hotel & Suites with every guest in mind. We have spacious standard rooms, as well as king suites, two-room family suites, and luxurious jacuzzi suites. All of our rooms include free High Speed Internet access, complimentary local calls, two phone lines, voice mail, coffee makers, hair dryers, irons and ironing boards. We also offer complimentary High Speed Wireless Internet access in all public areas. When visiting Burlington, Iowa Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Burlington Hotel Burlington
Holiday Inn Burlington
Burlington Holiday Inn
Holiday Inn Express Burlington Iowa

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