We reserved cabin #3 because of the fact that it had a jacuzzi. However, the jacuzzi didn't work. There was someone else's rotten, stinky food in the fridge, and we didn't use the coffee maker as it had a rotten coffee filter and grounds in it. The cabin was decorated well, and if it had been clean and things worked it would have been OK. We did tell the staff at Mont Rest about the problems the next morning and they informed us they had already charged us for the stay in advance, but did offer us a box of chocolates for the trouble (which we declined - we were going to be driving all day in 90+ degree temps). Their response to the jacuzzi not working? The gal said we should have called (I reminded her it was 10:30 at night when we discovered the trouble). I did tell her we tried to find the fuse box, and she immediately said that was likely the problem (and the fuse box is hidden beneath a wall hanging in the kitchen area). I am concerned about a cabin that has appliances that trip fuses, and my husband noted that the cord beneath the air conditioning unit was melted from heat. On a positive note, the owners and staff were friendly. Overall, we were disappointed because our one-night stay wasn't what we expected.
- Official Description (provided by the hotel):
- Newly renovated rustic cabins located on the Great River Road HWY 52. Each of the cabins comfortably accommodates 3 - 4 people. All of the cabins come complete with a queen bed, fireplace, private bathroom, Cable TV, VCR, complimentary movie rentals, air, full service kitchenettes, direct river docking access, linens, towels, robes, and bathroom amenities are also included. Well-behaved pets are welcome. Open year 'round. ... more less
- Also Known As:
- Moon River Cabins Bellevue, Iowa