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“Only One Mistake Made!” 4 of 5 stars
Review of Hilton Garden Inn - West Lafayette

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Hilton Garden Inn - West Lafayette
3.0 of 5 Hotel   |   356 E. State Street, West Lafayette, IN 47906   |  
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Ranked #1 of 6 Hotels in West Lafayette
London
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Only One Mistake Made!”
4 of 5 stars Reviewed June 4, 2013

Stayed here for a night whilst driving through to Indianapolis. Good location, very friendly staff and a good, clean comfortable room. I paid through Hilton's website with a Bed & Breakfast deal but forgot this and was charged for breakfast in the morning, perhaps they could've told me when I checked in that I had breakfast paid for?! Not a major issue but a little annoying and the breakfast wasn't that great to be honest.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 6, 2013
Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay. I do apologize for the error with the breakfast, the breakfast certificates are usually placed in the registration packet that is given to our guests at check in. If in the future you book this rate and you do not receive the certificate, please bring it to the front desk or resturant servers attention and they can verify that for you so you do not have to pay for the breakfast that is included in your rate.

If you would like to contact me directly and let me know the date of your stay I would be happy to refund you for the breakfast that you paid for.

Thank you again for the review, comments from our guests are important learning opprotunities for us.

Respectfully,
Christy Kuntz
General Manager
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230 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
West Lafayette, United States
1 review
5 of 5 stars Reviewed June 3, 2013

The Hotel (Hilto Garden West Laffayete) was in a good location , next to the University. It was very convenient that there was a shuttle to our class. the Hotel was clean , the stuff were nice and polite and the room were comfortable and furnished.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 6, 2013
Thank you for the 5 star review, we are so glad that you enjoyed your stay!

We hope to see you again in the future.

Christy Kuntz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Top Contributor
65 reviews 65 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed here for a wedding, and found the hotel to be very quiet and comfortable. Rooms were very nice and clean, but a little small. Breakfast was also very good. We would definitely stay here again if in the area.

Parking situation was a little odd, as the parking garage is next door - but not attached. Not the best situation for a wintery or rainy visit, but it's a short dash from the garage to the hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 3, 2013
Thank you for the positive review! The staff and I strive to make sure all of our guests have a great stay and it is nice when we see that our guests appreciate our efforts. More importantly we are glad that you enjoyed your stay and would stay with us again.

Thank you again & we will see you in the future!

Best regards,
Christy Kuntz
General Manager
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lafayette, United States
1 review
5 of 5 stars Reviewed May 28, 2013

loved the location eat at the pennar bread for supper went to movie that was just aroung the corner from hotel. then after movie had a late night snack at the candy store just down the block. enjoyed the great breakfest and the cleaness of the room andhotel in general.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 3, 2013
Thank you for the 5 star review, we are so pleased that you enjoyed your stay. We do have a wonderful location and fo this we are very thank ful so our guests can not only enjoy our lovely hotel but the local area as well.

Thank you again & we hope to see you again in the future!

Warm regards,
Christy Kuntz
General Manager
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Los Angeles, California
Top Contributor
79 reviews 79 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 20, 2013

Stayed over the past weekend and this hotel is in a great location. It is located in a plaza with lots of food (Starbucks, Moe's, Panara, and Coldstones). There are more restaurants down the road. Buffalo Wild Wings and Outback is behind the hotel. Purdue is about 5 min drive away. Because it is located in a plaza, they charge for overnight parking. The rooms are nice with comfortable beds and decent size rooms. The staff was awesome and breakfast at the hotel was great. Cookies are available at 4 pm sharp.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, June 3, 2013
Thank you for taking the time to submit this positive review about our hotel, we greatly appreciate it. The staff and I are pleaed that you enjoyed your stay and hope to see you again in the future!

Best regards,
Christy Kuntz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
1 review
5 of 5 stars Reviewed May 13, 2013

I have stayed here many times and have always been 100% satisfied. Wonderful, friendly staff. Clean, quiet rooms. And a great breakfast to boot. I have stayed at many Hilton Garden Inns and this is by far my favorite. Also, the best location if you are visiting Purdue.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, May 20, 2013
Thank you for the wonderful review, the staff and I are very happy that you enjoy staying with us! We look forward to your next stay.

Christy Kuntz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muncie, United States
1 review
5 of 5 stars Reviewed May 10, 2013

This was my first stay at a Hilton Garden Inn and I am very pleased. The hotel was lovely and the room was nice and clean. Next week I'm staying at another HGI and hope that it is as nice as this one.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGenMgr, General Manager at Hilton Garden Inn - West Lafayette, responded to this review, May 20, 2013
Thank you for the postive review, the staff and I are pleased that you had an enjoyable first stay with us. We hope you will choose the Hilton Garden Inn/West Lafayette again when you are in the area.

Warm regards,
Christy Kuntz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn - West Lafayette

Address: 356 E. State Street, West Lafayette, IN 47906
Phone Number:
Location: United States > Indiana > West Lafayette
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in West Lafayette
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn - West Lafayette 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn - West Lafayette Hotel West Lafayette
Hilton West Lafayette

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