This hotel has very bad managment and customer service. I called three days prior to check in to request a roll away bed. I gave them my name and they pulled up my reservation. I was told that roll away beds are on a first come first serve bases. They said to call the day of to request. I called the night before and was advised my room could not have a roll away bed because of a fire hazard. I would have to upgrade my room and pay $20.00 more per night. The general manager basically said to bad. I will take my complaint to Hilton customer service. I would not recommend this hotel.
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- Also Known As:
- Hampton Inn And Suites Valparaiso
- Hampton Inn & Suites Valparaiso Hotel Valparaiso
- Hampton Inn Valparaiso
- Valparaiso Hampton Inn