We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hampton Inn South Bend” 2 of 5 stars
Review of Hampton Inn & Suites South Bend

Save Saved
You added Hampton Inn & Suites South Bend to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hampton Inn & Suites South Bend
2.5 of 5 Hotel   |   52709 Indiana State Route 933, US 31 North, South Bend, IN 46637   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book Now, Save up to 15%
Ranked #9 of 31 hotels in South Bend
Fortville, United States
1 review
1 helpful vote 1 helpful vote
“Hampton Inn South Bend”
2 of 5 stars Reviewed May 30, 2013

Narrow entry doors, housekeeping was poor for our room, only one elevator for each wing VERY far from room, inadequate handicapped parking available, hot breakfast items were very tasteless and NOT hot.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, June 3, 2013
We thank you for choosing our hotel for your recent trip. Reading your comments, it appears that we fell short of your expectations and for that, we sincerely apologize. We are accustomed to receiving very positive feedback from our guests and are disheartened that you did not experience the level of excellence you deserve. Please be assured that your concerns will be shared with our management team so that corrective measures are taken where feasible.

We do hope that you can give us another opportunity to regain your confidence in our hotel if your travels bring you to our area again.

Sincerely,
Becky T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

178 people have reviewed this hotel

Traveler rating
    69
    61
    27
    12
    9
See reviews for
67
22
15
61
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Roseville
2 reviews
4 of 5 stars Reviewed May 17, 2013

The hotel is very nice and the rooms are clean/comfortable. The breakfast has few choices compared to Holiday Inn Express and be sure not to arrive for breakfast in the last 30 minutes of service. The check in process was quick and we were recognized for our Hilton Honors membership. If given the same location again, I would chose Holiday Inn Express over Hampton. Their property is equal to or greater than Hampton's.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, May 31, 2013
Thank you for taking the time to review the Hampton Inn & Suites South Bend, and thank you for being Hilton Honors members. I'm glad to hear that our staff is making the point to recognize and thank you as well. I'm sorry you felt the breakfast choices were limited. If there is something you would like to see in our breakfast options, please let us know. We take our Guest comments very seriously. An item recently added was hard boiled eggs, this is great for our health concious Guests. Fresh cut fruit was another item added last fall in addition to our hot items, waffles, and traditional continental items. We hope that you will choose to stay with us again and allow us an opportunity to provide with an outstanding experience.

Best!
Becky T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids
1 review
5 of 5 stars Reviewed May 16, 2013

A wedding brought us to South Bend and we had a chance to share a special day with them. We had a Mother's Day brunch with our daughter and her husband the next morning before we left. Easy to find and a great weekend overall!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, June 3, 2013
Dear Jane! Congratulations on your daughters wedding, I am thrilled we were able to enhance your weekend with a comfortbale and enjoyable experience at our hotel. Please come visit us again the next time you are in South Bend.

Warm Regards,
Becky T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
League City, United States
1 review
4 of 5 stars Reviewed May 11, 2013

I had a very pleasant stay at the Hampton in South Bend, Indiana. The staff was friendly and helpful. It was my first stay at an Hampton Inn and I think it wont be my last. I wish though that they had another option that the pork sausage for breakfast.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, June 3, 2013
Dear Floyd, Thank your for your comments. We are pleased to hear you enjoyed your first Hampton experience and look forward to seeing you again soon. If you haven't already, please visit hilton.com and join the Hilton Honors loyalty program and begin earning free nights.

Looking forward to having you again.

Becky T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Bend, United States
1 review
5 of 5 stars Reviewed May 10, 2013

The hotel is very clean and the staff was extremely helpful and very nice. I will stay again in future travels. The special service like breakfast bag and after hours spreads was a welcomed benefit. There are many near by Antique Shops and a short drive into Michigan.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, June 3, 2013
Dear Traveler, Thank you very much for your feedback. We are looking forward to having you back soon!

Warm regards,
Becky T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
utah
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 8, 2013

This is a lovely hotel. I stay at Hampton Inns often, mostly for the comfy beds. This was no exception. The carpet is a bit worn, yes, but the hotel is clean, well kept, etc. The staff was wonderful, all going out of their way to greet you with a big smile. Even the guy doing the breakfast wore a tie and clearly cared about his job and his patrons. The cold lemonade and fresh baked cookies in the lobby after a long day was very inviting. There are plenty of restaurants within walking distance, nothing fancy, but close by. I would definately stay here again.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, May 13, 2013
We are thrilled you had a great experience at our hotel! Thank you for sharing your comments on Trip Advisor. We look forward to seeing you again soon.

Best!
Becky T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bartlett, United States
1 review
3 of 5 stars Reviewed April 24, 2013

Our room was cold all weekend. We called for service and they attempted to fix the heater, but never did. Then they offered us $20 off our room. The heater did not work - the room should have been free!

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, May 6, 2013
First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that you found had a disappointing experience regarding some maintenance issues in you room. I am so sorry that the heater in your room did not work properly. Your satisfaction is my number one concern so I appreciate you bringing this to my attention so that I may follow-up with our maintenance crew. We are always looking for ways to improve our property and will definitely keep your comments in mind.

Again, I apologize if you went through any inconveniences and I hope you give us another chance to serve you, if you travels bring you back to our area. Please know that your business is incredibly important to us and I sincerely apologize for the inconvenience you encountered.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hampton Inn & Suites South Bend? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites South Bend

Address: 52709 Indiana State Route 933, US 31 North, South Bend, IN 46637
Phone Number:
Location: United States > Indiana > South Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in South Bend
#7 Business Hotel in South Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites South Bend 2.5*
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites South Bend Indiana hotel, where you'll find everything you need including complimentary in-room high-speed wireless internet access and On The House breakfast. We are located only 1 mile north of the University of Notre Dame and St. Mary's College and 2 miles north of Downtown South Bend, Indiana. The perfect choice for getaways or business! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Booking.com, Cheap Tickets, Expedia, Tingo, HotelsClick, Travelocity, Despegar.com, Hilton Hotels, BookingOdigeoWL, Agoda, Hotels.com, Venere and Otel so you can book your Hampton Inn & Suites South Bend reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites South Bend
Hampton Inn & Suites South Bend Hotel South Bend
Hampton Inn South Bend
South Bend Hampton Inn

Owners: What's your side of the story?

If you own or manage Hampton Inn & Suites South Bend, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.