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“Very comfortable/breakfast not great” 4 of 5 stars
Review of Hampton Inn & Suites South Bend

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Hampton Inn & Suites South Bend
2.5 of 5 Hotel   |   52709 Indiana State Route 933, US 31 North, South Bend, IN 46637   |  
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Ranked #6 of 28 Hotels in South Bend
Certificate of Excellence
Roseville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very comfortable/breakfast not great”
4 of 5 stars Reviewed May 17, 2013

The hotel is very nice and the rooms are clean/comfortable. The breakfast has few choices compared to Holiday Inn Express and be sure not to arrive for breakfast in the last 30 minutes of service. The check in process was quick and we were recognized for our Hilton Honors membership. If given the same location again, I would chose Holiday Inn Express over Hampton. Their property is equal to or greater than Hampton's.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, May 31, 2013
Thank you for taking the time to review the Hampton Inn & Suites South Bend, and thank you for being Hilton Honors members. I'm glad to hear that our staff is making the point to recognize and thank you as well. I'm sorry you felt the breakfast choices were limited. If there is something you would like to see in our breakfast options, please let us know. We take our Guest comments very seriously. An item recently added was hard boiled eggs, this is great for our health concious Guests. Fresh cut fruit was another item added last fall in addition to our hot items, waffles, and traditional continental items. We hope that you will choose to stay with us again and allow us an opportunity to provide with an outstanding experience.

Best!
Becky T.
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284 reviews from our community

Traveler rating
    134
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    37
    18
    10
See reviews for
124
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
Grand Rapids
1 review
5 of 5 stars Reviewed May 16, 2013

A wedding brought us to South Bend and we had a chance to share a special day with them. We had a Mother's Day brunch with our daughter and her husband the next morning before we left. Easy to find and a great weekend overall!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, June 3, 2013
Dear Jane! Congratulations on your daughters wedding, I am thrilled we were able to enhance your weekend with a comfortbale and enjoyable experience at our hotel. Please come visit us again the next time you are in South Bend.

Warm Regards,
Becky T.
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League City, United States
1 review
4 of 5 stars Reviewed May 11, 2013

I had a very pleasant stay at the Hampton in South Bend, Indiana. The staff was friendly and helpful. It was my first stay at an Hampton Inn and I think it wont be my last. I wish though that they had another option that the pork sausage for breakfast.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, June 3, 2013
Dear Floyd, Thank your for your comments. We are pleased to hear you enjoyed your first Hampton experience and look forward to seeing you again soon. If you haven't already, please visit hilton.com and join the Hilton Honors loyalty program and begin earning free nights.

Looking forward to having you again.

Becky T.
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South Bend, United States
1 review
5 of 5 stars Reviewed May 10, 2013

The hotel is very clean and the staff was extremely helpful and very nice. I will stay again in future travels. The special service like breakfast bag and after hours spreads was a welcomed benefit. There are many near by Antique Shops and a short drive into Michigan.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, June 3, 2013
Dear Traveler, Thank you very much for your feedback. We are looking forward to having you back soon!

Warm regards,
Becky T.
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utah
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 8, 2013

This is a lovely hotel. I stay at Hampton Inns often, mostly for the comfy beds. This was no exception. The carpet is a bit worn, yes, but the hotel is clean, well kept, etc. The staff was wonderful, all going out of their way to greet you with a big smile. Even the guy doing the breakfast wore a tie and clearly cared about his job and his patrons. The cold lemonade and fresh baked cookies in the lobby after a long day was very inviting. There are plenty of restaurants within walking distance, nothing fancy, but close by. I would definately stay here again.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, May 13, 2013
We are thrilled you had a great experience at our hotel! Thank you for sharing your comments on Trip Advisor. We look forward to seeing you again soon.

Best!
Becky T.
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Bartlett, United States
1 review
3 of 5 stars Reviewed April 24, 2013

Our room was cold all weekend. We called for service and they attempted to fix the heater, but never did. Then they offered us $20 off our room. The heater did not work - the room should have been free!

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, May 6, 2013
First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that you found had a disappointing experience regarding some maintenance issues in you room. I am so sorry that the heater in your room did not work properly. Your satisfaction is my number one concern so I appreciate you bringing this to my attention so that I may follow-up with our maintenance crew. We are always looking for ways to improve our property and will definitely keep your comments in mind.

Again, I apologize if you went through any inconveniences and I hope you give us another chance to serve you, if you travels bring you back to our area. Please know that your business is incredibly important to us and I sincerely apologize for the inconvenience you encountered.
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2 reviews
4 of 5 stars Reviewed April 18, 2013

Over all stay was fine. The room with 2 queen beds was a little to crammed. I couldn't pull the chair out all the way to sit at the table and the Heat/AC Unit doesn't have a temperature censor so whatever setting it was on it stayed there and wouldn't turn off unless manually done so.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Director of Sales at Hampton Inn & Suites South Bend, responded to this review, May 6, 2013
Thank you for taking time to post a review of our hotel. I'm sorry that you experienced some discomfort during your stay. We are in the process of replacing all of our heating / air conditioning units in the hotel. These new units have a digital thermostat that is wall mounted that will allow our Guests to adjust the temperature to their desired comfort. We hope you will return again soon, be sure to ask for one of our Junior or Full Suites, these rooms are larger and may offer additional space and comfort. We appreciate your feedback and are greatful you took the time to post a review. We look forward to having you back again soon!

Sincerely,
Rebecca T.
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Additional Information about Hampton Inn & Suites South Bend

Address: 52709 Indiana State Route 933, US 31 North, South Bend, IN 46637
Phone Number:
Location: United States > Indiana > South Bend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in South Bend
#6 Family Hotel in South Bend
#7 Business Hotel in South Bend
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites South Bend 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Welcome to the Hampton Inn & Suites South Bend Indiana hotel, where you'll find everything you need including complimentary in-room high-speed wireless internet access and On The House breakfast. We are located only 1 mile north of the University of Notre Dame and St. Mary's College and 2 miles north of Downtown South Bend, Indiana. The perfect choice for getaways or business! ... more   less 
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Also Known As:
Hampton Inn And Suites South Bend
Hampton Inn & Suites South Bend Hotel South Bend
Hampton Inn South Bend
South Bend Hampton Inn

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