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“Wonderful experience” 4 of 5 stars
Review of DoubleTree by Hilton Hotel South Bend

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DoubleTree by Hilton Hotel South Bend
3.5 of 5 Hotel   |   123 N St Joseph Street, South Bend, IN 46601 (Formerly South Bend Marriott)   |  
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Ranked #5 of 31 Hotels in South Bend
south bend, United States
1 review
“Wonderful experience”
4 of 5 stars Reviewed July 16, 2014

We stayed at this hotel for a baseball tournment. The hotel staff was wonderful! It was so nice to have a starbucks on site and the employees there were outstanding. Very convieient location, rooom was nice and the beds were very comfortable. Thank you!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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394 reviews from our community

Traveler rating
    206
    117
    46
    23
    2
See reviews for
136
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Gurnee IL
1 review
4 of 5 stars Reviewed July 15, 2014

The hotel is very nice and modern. Our room was clean and quiet. Was nice to have a fridge in the room to keep drinks cold. Parking is extra - would have been nice if it was included. Breakfast is also extra - the buffet was good but pricey. Decided to grab something at Starbucks (which is in the hotel) one morning and splurge on the buffet the other. We were there for a baseball tournament and needed to wash uniforms - there is no coin laundry for guests to use so had to drive to wash uniform.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denton, Texas, United States
1 review
4 of 5 stars Reviewed July 14, 2014

My first visit to South Bend. Hotel is located in the heart of South Bend's down town business district. Excellent place, staff was very helpful and hotel lived up to the Double Tree name and reputation.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south bend
1 review
4 of 5 stars Reviewed July 14, 2014

Only bad thing was the front desk did not activate my keys and couldn't get into the garage and then my room. Made for a long night after long day travel. Took long time for the hotel to fix the issue. great to have a Starbuck in lobby. Good food, love the warm cookie. Quiet zone of hotel appreciated. Parking in garage next door convenient

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Van Buren, United States
1 review
5 of 5 stars Reviewed July 13, 2014

We were in town for our son's wedding and it was great that we were able to enjoy the beautiful wedding by our worry-free stay. From the point of check in until check out, customer service was great and room was extremely clean! Great experience!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review, July 14, 2014
Thank you for your review of your stay at our DoubleTree Hotel in South Bend. We are so thrilled to hear that you enjoyed your stay and more importantly your son's wedding. We look forward to sharing your comments with our team, and are grateful to have been part of your special weekend. We hope to serve you and your family again soon. Thank you once again.
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South Lyon, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

I have stayed at this hotel several times. This last trip showed significant improvements from staffing to amenities. The most notable of which- was the coffee in their restaurant. Thankfully they dropped the previous celebrity chef's line. Staff was courteous and outgoing. A pleasant stay.

Stayed March 2014, traveled on business
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Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review, July 14, 2014
Thank you for your review of our DoubleTree in South Bend. We appreciate your feedback and so pleased to hear that you enjoyed your stay. We look forward to your return visit. Thanks again.
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Hudson, Ohio
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 12, 2014

I stay 140+ nights annually in Hilton properties....most often are D/T. property by D/T standards is above average. Warm welcome @Check in. Food at dinner was very good. Only downside is that while there is an executive lounge on site, I was told it was open till 10. When I went there at 9 the attendant was already in the process of
closing it down and taking everything away. Not really a big deal but I would expect if the hours are till 10, there would be full service till 10.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin P, Front Office Manager at DoubleTree by Hilton Hotel South Bend, responded to this review, July 14, 2014
Thank you for sharing your experience at our DoubleTree in South Bend. We are delighted that your enjoyed your stay. Your comments regarding the good food and friendly staff are very much appreciated. I regret to hear that you experienced a problem with our Executive Lounge and our hours of service. We apologize for any inconvenience this may have caused you. I am grateful that you let us know, so we may address the situation immediately. We do look forward to your return visit. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel South Bend

Address: 123 N St Joseph Street, South Bend, IN 46601 (Formerly South Bend Marriott)
Phone Number:
Location: United States > Indiana > South Bend
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in South Bend
#4 Family Hotel in South Bend
#5 Romantic Hotel in South Bend
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel South Bend 3.5*
Number of rooms: 291
Official Description (provided by the hotel):
With over 6,000 square feet of meeting space onsite, and an additional 150,000 square feet located in the adjacent Century Center Convention Complex, The Doubletree Hotel by Hilton is South Bends premier hotel for meetings and events. This 295 room luxury hotel is conveniently located in downtown South Bend within minutes of Notre Dame, St. Mary’s College, and the College Football Hall of Fame. As the only full service Hilton Hotel in South Bend, you can expect the highest level of service that is synonymous with the name Hilton. Enjoy spectacular views of the St. Joseph River along with easy walking to many of South Bends most popular attractions. Our onsite dining features locally inspired dishes that are sure to satisfy even the most discriminating critic. Whether travelling on business or for pleasure, The DoubleTree Hotel by Hilton South Bend will meet the mark every time. ... more   less 
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Also Known As:
Marriott South Bend
South Bend Marriott

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