The hotel and most of the staff were very pleasant unfortunately we encountered one bad apple which made the stay not so pleasant. Kathy Jo was a very unhappy person and was very belitting to our team. She mad a point to tell everyone that checked in that there were "hockey teams" staying there and that if you have any problems just let her know because she would take care of it. She never gave the parents a chance to ask our teenagers to stop running who yes admit that they were running in the hall at the time, she scared one of the players so much that he was scared to come out of his room. She also had a very negative attitude. When telling her where we ordered pizza from for our team dinner she said "oh that is not the best pizza in town."
I have stayed in many hotels over the past couple of years and have never been treated this poorly by anyone on the staff and we travel many weekends a season.
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- Also Known As:
- Microtel Inn And Suites
- Microtel Hotel South Bend